Insignia NS-TWM41WH8A User Manual - Page 28
Troubleshooting - manual
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USER MAINTENANCE INSTRUCTIONS Cleaning the detergent, bleach, or softener compartment • To remove laundry product residue, wipe with a damp cloth and towel dry. • You can remove the detergent and softener compartments to clean them. However, the bleach compartment is not removable, so you must flush the compartment while it is in your washer. Cleaning the tub The Tub Clean cycle is a self-cleaning cycle that removes the causes of odors that may occur inside your washer without using a cleaning agent. We suggest cleaning the tub about once a month. Caution Never use the Tub Clean cycle when laundry is in your washer. This may damage the laundry or your washer. 1 With the tub empty, add one cup of chlorine bleach to the bleach dispenser. 2 Press the Power button. 3 Turn the cycle selector to Tub Clean. When you select Tub Clean, the only options you can change is the Delay option. 4 Press the /Start Pause button. Storing your washer You can damage your washer if you do not remove water from hoses and internal components before storage. To prepare your washer for storage: 1 Select the Quick Wash cycle and add bleach to the washer. Run your washer through the cycle without a load. 2 Turn the water faucets off and disconnect the inlet hoses. 3 Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the tub. Caution If your washer has been stored in below-freezing temperatures, allow time for any leftover water in your washer to thaw out before use. Troubleshooting Caution Do not try to repair your washer yourself. Doing so invalidates the warranty. PROBLEM Washer does not start No water or not enough water Detergent or softener is still in its compartment after the wash cycle is completed Washer vibrates or is too noisy Washer stops SOLUTION • Make sure that your washer is plugged in. • Make sure that the lid is closed. • Make sure that the water source faucets are open. • Make sure that you press the /Start Pause button to start your washer. • Before your washer starts to fill, it makes a series of clicking noises to make sure that the lid is locked and to do a quick drain. • Make sure that the Child Lock is not activated. See Setting the child lock on page 26. • Make sure that the Delay option is not turned on. See Step 5: (Optional) Set a delayed start time on page 25. • Check the fuse or reset the circuit breaker. • Make sure that both faucets are fully turned on. • Make sure that the water pressure is in the range listed in Water requirements on page 15. • Make sure that the water inlet hoses are not kinked. Straighten if necessary. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged. • Make sure that your washer is set on a level surface. If the surface is not level, adjust your washer's feet to level your washer. • Make sure that your washer is not touching any other object. • Make sure that the laundry load is balanced. • During the spin process, if clothes are piled to one side of the tub, your washer may stop because of the imbalance. Your washer tries up to three times to solve the problem automatically. If the washer cannot solve the problem, try to manually redistribute clothes inside the tub. • Make sure that the power outlet is a working outlet. • Check the fuse or reset the circuit breaker. • Close the lid, then press the /Start Pause button to start your washer. For your safety, your washer does not spin unless the lid is closed. • Before your washer starts to fill, it makes a series of clicking noises to make sure that the lid is locked and to do a quick drain. • Sometimes your washer may pause between stages in the cycle. Wait to see if your washer starts again. • Disconnect the inlet hoses and clean the screens periodically. The hose filter screens may be clogged. 28 www.insigniaproducts.com