Kenmore 7857 Use and Care Guide - Page 18

Troubleshooting

Page 18 highlights

TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. The refrigerator will not operate Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See "Using the Control(s)." New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. The refrigerator seems noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations. • Buzzing - heard when the water valve opens to fill the ice maker • Pulsating-fanslcompressoradjustingtooptimize performance • Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator • Sizzling/Gurgling - water dripping on the heater during defrost cycle • Popping - contraction/expansion of inside walls, especially during initial cool-down • Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan • Creaking/Cracking ice maker mold. - occurs as ice is being ejected from the The doors will not close completely • Door blocked open? Move food packages away from door. • Bin or shelf in the way? Push bin or shelf back in the correct position. The doors are difficult to open Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. °,.s s,,"'I" I_'_:__'.I_'113 IVI_OIIs_II.,IeI Temperature is too warm • New installation?Allow 24 hours following installation for the refrigerator to cool completely. Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed. • Large load of food added? Allow several hours for refrigerator to return to normal temperature. • Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See "Using the Control(s)." 18

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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
• Pulsating-fanslcompressoradjustingtooptimize
The refrigerator will not operate
Electrical
Shock
Hazard
Plug into
a
grounded
3 prong
outlet.
Do
not
remove ground prong.
Do
not
use an adapter.
Do
not
use an
extension
cord.
Failure
to follow
these
instructions
can result in
death,
fire, or
electrical
shock.
performance
Hissing/Rattling
- flow of refrigerant,
movement
of water
lines, or from items placed
on top of the refrigerator
Sizzling/Gurgling
- water dripping
on the heater during
defrost
cycle
Popping
- contraction/expansion
of inside walls, especially
during initial cool-down
Water
running
- may be heard when
ice
melts during the
defrost
cycle and water runs into the drain pan
Creaking/Cracking
- occurs
as ice is being ejected
from the
ice maker
mold.
The doors
will not close
completely
Door blocked
open?
Move food packages
away from door.
Bin or shelf
in the way?
Push bin or shelf back in the correct
position.
The doors are difficult to open
Power
cord unplugged?
Plug
into
a grounded
3 prong
outlet.
Is
outlet working?
Plug in a lamp to see if the outlet
is
working.
Household
fuse
blown
or
circuit
breaker
tripped?
Replace
the fuse or reset the circuit breaker. If the problem
continues,
call an electrician.
Are controls
on? Make sure the refrigerator
controls
are on.
See "Using the Control(s)."
New installation?
Allow 24 hours following
installation
for the
refrigerator
to cool completely.
NOTE: Adjusting
the temperature
controls
to coldest
setting
will not cool either compartment
more quickly.
The motor seems to run too much
Explosion
Hazard
Use
nonflammable
cleaner.
Failure
to do
so can
result
in
death,
explosion,
or fire.
Gaskets
dirty
or sticky?
Clean gaskets and contact
surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Your new refrigerator
may run longer than your old one due to its
high-efficiency
compressor
and fans. The unit may run even
longer if the room is warm, a large food load is added, doors
are
opened
often, or if the doors
have been left open.
The
refrigerator
seems
noisy
°,.s
.............
,_;s
,,"'I"
I_'_:__'._
I'113 IVI_OIIs_II.,II
e
Temperature
is too warm
New installation?Allow
24
hours following installation
for
the
refrigerator
to cool completely.
Refrigerator
noise has been reduced
over the years.
Due to this
reduction,
you may hear intermittent
noises
from your new
refrigerator
that you did not notice from your old model.
Below
are listed some normal sounds
with
explanations.
Buzzing
- heard when the water valve opens to fill the ice
maker
Door(s)
opened
often
or left open? Allows
warm air to enter
refrigerator.
Minimize
door openings
and keep doors fully
closed.
Large load of food added?
Allow several
hours for
refrigerator
to return to normal temperature.
Controls
set correctly
for the surrounding
conditions?
Adjust the controls
a setting
colder. Check temperature
in
24 hours. See "Using the Control(s)."
18