Konica Minolta bizhub 25 bizhub 25 Administrator Guide - Page 161
For details, refer to Basic Copy, Basic Faxing in the Scanner
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Symptom Blank spots are printed PRINTER PRINTER PRINTER PRINTER PRINTER PRINTER The paper comes out wrinkled Cause Countermeasure The paper is damp. Replace the paper with new paper. For details, refer to Chapter 1, "Loading Paper" in the User's Guide. You are using an inappropriate type of paper. Use an appropriate type of paper. For details, refer to Chapter 1, "Loading Paper" in the User's Guide. The document glass is dirty. Clean the document glass. (See page 3-5.) The ADF glass in the ADF Clean the ADF glass or document feeder or the document feeder roller. (See page 3-4 and 3-5.) roller is dirty. The drum charge wire is dirty. Clean the drum charge wire. For details, refer to Chapter 4, "Cleaning the Printer" in the User's Guide. The toner cartridge is worn Replace the toner with a new toner cartridge. out or broken. For details, refer to Chapter 4, "Replacing the Toner Cartridge" in the User's Guide. The drum cartridge is worn Replace with a new drum cartridge. For out or broken. details, refer to Chapter 4, "Replacing the Drum Cartridge" in the User's Guide. You are using an inappropriate type of paper. Use an appropriate type of paper. For details, refer to Chapter 1, "Loading Paper" in the User's Guide. The paper is damp. Replace the paper with new paper. For details, refer to Chapter 1, "Loading Paper" in the User's Guide. The entire printout is dirty PRINTER The document glass is dirty. The rear side of a duplex printed document shows through on the front side. Clean the document glass. (See page 3-5.) When making duplex copies of a thin document, the rear side of the document may be scanned and printed onto the front document. Lighten the contrast. For details, refer to Chapter 1, "Basic Copy Settings" in the Copier Guide, Chapter 1, "Basic Scan Settings" in the Scanner and Fax Guide, and Chapter 3, "Basic Faxing" in the Scanner and Fax Guide. The toner cartridge is worn Replace the toner with a new toner cartridge. out or broken. For details, refer to Chapter 4, "Replacing the Toner Cartridge" in the User's Guide. The edges of the paper The platen cover pad is are dirty dirty. Clean the platen cover pad. (See page 3-5.) PRINTER Are you copying onto paper Select paper that is the same size as the larger than the document? document. For details, refer to Chapter 1, (With the ratio set to 100%) "Basic Copying" in the Copier Guide. Are the orientations of the document and paper different? Select paper with the same orientation as the document. Alternatively, match the document orientation to the paper orientation. The document was not Reduce the ratio to match the paper size. reduced to match the paper For details, refer to Chapter 1, "Basic Copy size. Settings" in the Copier Guide. 4-14 Troubleshooting