Konica Minolta bizhub 25 bizhub 25 Administrator Guide - Page 166

Cannot Connect to the Network - konica drivers

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Status Things to check Countermeasure Cannot print Are the paper size and The settings of the application software may correctly orientation settings, etc. be prioritized, depending on the settings of set in the application being the printer driver. Specify the correct settings prioritized? in the application software. 1 Does the machine have If you are printing multiple sets, first check sufficient memory for whether you can print one set. Set a lower printing? image resolution. Alternatively, reduce the size of the data by simplifying the image. 2 Cannot print PDF Is the optional PostScript You may print them correctly when the documents correctly Memory attached? using KONICA optional PostScript Memory is attached. 3 MINOLTA bizhub25 PDF Direct Print Are the fonts embedded in When the characters are garbled, you may or operating from machine control the PDF file? print them correctly by creating a PDF file with the fonts embedded in the file. 4 panel Troubleshooting Cannot Connect to the Network If problems occur when performing operations using a computer, such as using Message Board, or using the Internet Fax or Scan to Folder functions, check the following table first. Status Cannot connect to the network Things to check Countermeasure Is the power cable firmly inserted? Check whether it is firmly inserted into the power socket and power plug. Is the power switch ON? Turn ON the power switch. For details, refer to Chapter 1, "Power Switch and Energy Save Mode" in the User's Guide. Are the network settings correct? Specify the correct network settings in the machine. For details, refer to "Specifying the Network Settings". (See page 2-42.) Is the LAN cable firmly inserted? Check whether the LAN cable is firmly inserted into the machine and any network devices (LAN hubs, routers, etc.) Is the LAN cable or LAN card damaged? Check the LAN cable or LAN card. If one of them is damaged, replace it. Is the power of any network Turn ON the power of any network devices accessories (LAN hubs, (LAN hubs, routers, etc.). routers, etc.) turned ON? Are any network devices (LAN hubs, routers, etc.) damaged? Connect the device to another port, and check whether it operates properly. If it does not operate, replace the device. Are the settings of the network device correct? Refer to the instruction manual of the device to specify the correct network settings in the machine. If you replace a device, specify the network settings again. Troubleshooting 4-19

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Troubleshooting
4-19
1
2
3
4
Troubleshooting
Status
Things to check
Countermeasure
Cannot print
correctly
Are the paper size and
orientation settings, etc.
set in the application being
prioritized?
The settings of the application software may
be prioritized, depending on the settings of
the printer driver. Specify the correct settings
in the application software.
Does the machine have
sufficient memory for
printing?
If you are printing multiple sets, first check
whether you can print one set. Set a lower
image resolution. Alternatively, reduce the
size of the data by simplifying the image.
Cannot print PDF
documents correctly
using KONICA
MINOLTA bizhub25
PDF Direct Print
or operating from
machine control
panel
Is the optional PostScript
Memory attached?
You may print them correctly when the
optional PostScript Memory is attached.
Are the fonts embedded in
the PDF file?
When the characters are garbled, you may
print them correctly by creating a PDF file
with the fonts embedded in the file.
Cannot Connect to the Network
If problems occur when performing operations using a computer, such as using Message
Board, or using the Internet Fax or Scan to Folder functions, check the following table
first.
Status
Things to check
Countermeasure
Cannot connect to
the network
Is the power cable firmly
inserted?
Check whether it is firmly inserted into the
power socket and power plug.
Is the power switch ON?
Turn ON the power switch. For details, refer
to Chapter 1, “Power Switch and Energy Save
Mode” in the User's Guide.
Are the network settings
correct?
Specify the correct network settings in the
machine. For details, refer to “
Specifying the
Network Settings
”.
(See page 2-42.)
Is the LAN cable firmly
inserted?
Check whether the LAN cable is firmly
inserted into the machine and any network
devices (LAN hubs, routers, etc.)
Is the LAN cable or LAN
card damaged?
Check the LAN cable or LAN card. If one of
them is damaged, replace it.
Is the power of any network
accessories (LAN hubs,
routers, etc.) turned ON?
Turn ON the power of any network devices
(LAN hubs, routers, etc.).
Are any network devices
(LAN hubs, routers, etc.)
damaged?
Connect the device to another port, and check
whether it operates properly.
If it does not operate, replace the device.
Are the settings of the
network device correct?
Refer to the instruction manual of the device
to specify the correct network settings in the
machine.
If you replace a device, specify the network
settings again.