Konica Minolta bizhub C25 bizhub C25 Reference Guide - Page 131

Troubleshooting - check fax mode

Page 131 highlights

Troubleshooting Symptom Solution The setting in the saved Depending on the functions selected for the presets are not applied. printer, some preset settings are not saved. The printer stops respond- Depending on the operating system, some ing. paper size and paper type combinations are not permitted. If the job was sent with an incorrect combination of settings, the printer stops responding. Be sure to print with the correct combination of paper size and paper type settings. The printer is not detected Using Administrator mode in PageScope using Rendezvous/Bon- Web Connection, select the [Enable] from the jour. [Bonjour] list on the [Bonjour] page. Checking the version num- - For Mac OS X 10.4: ber of the printer driver and Select the printer from Printer Setup Util- PPD file. ity, and then click [Show Info] in the [Print- ers] menu. In the pop-up menu of the Printer Info dialog box, select [Name & Location]. - For Mac OS X 10.5/10.6: Select the printer from [Print & Fax], and then click [Options & Supplies]. Click [General] tab. The dialog box may appear Close the Print dialog box, and then open it unusual when selecting again. other manufacturer printer and back to bizhub. The custom paper size is different from the size that was set. Depending on the operating system, the custom paper size settings may change slightly due to OS round off errors in unit conversion (for example, 5.80" may change to 5.79"). When printing 2 pages on Depending on the operating system, the a single sheet of paper, the pages are not centered on the paper when pages are not centered on printing two pages on a single sheet of paper the paper. with the following paper sizes. Legal, Letter Plus, Foolscap, Government Legal, Statement, Folio 1-106 Troubleshooting

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Troubleshooting
1-106
Troubleshooting
Symptom
Solution
The setting in the saved
presets are not applied.
Depending on the functions selected for the
printer, some preset settings are not saved.
The printer stops respond-
ing.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
The printer is not detected
using Rendezvous/Bon-
jour.
Using Administrator mode in PageScope
Web Connection, select the [Enable] from the
[Bonjour] list on the [Bonjour] page.
Checking the version num-
ber of the printer driver and
PPD file.
-
For Mac OS X 10.4:
Select the printer from Printer Setup Util-
ity, and then click [Show Info] in the [Print-
ers] menu. In the pop-up menu of the
Printer Info dialog box, select [Name &
Location].
-
For Mac OS X 10.5/10.6:
Select the printer from [Print & Fax], and
then click [Options & Supplies]. Click
[General] tab.
The dialog box may appear
unusual when selecting
other manufacturer printer
and back to bizhub.
Close the Print dialog box, and then open it
again.
The custom paper size is
different from the size that
was set.
Depending on the operating system, the cus-
tom paper size settings may change slightly
due to OS round off errors in unit conversion
(for example, 5.80" may change to 5.79").
When printing 2 pages on
a single sheet of paper, the
pages are not centered on
the paper.
Depending on the operating system, the
pages are not centered on the paper when
printing two pages on a single sheet of paper
with the following paper sizes.
Legal, Letter Plus, Foolscap, Government
Legal, Statement, Folio