Konica Minolta bizhub C25 bizhub C25 Reference Guide - Page 154

Symptom, Action, Ghostscript and Acrobat Reader. Try using

Page 154 highlights

Troubleshooting Symptom Action The printer stops because of a paper size error or a paper type error. The job may have been sent with a prohibited combination of settings (for example, for the paper size and media type). Printing is not possible with postcards or overhead projector transparencies if [Plain Paper] is selected. Printing does not continue Printing with custom paper sizes is not possiwith a custom paper size. ble directly from the printer driver. This can only be performed from the command line. Specify the following command to print data. lpr -P [printer_name] -o media=Custom. [WIDTHxLENGTH file_name] 1. Format of Custom. [WIDTHxLENGTH]: Custom.150x200mm, Custom.8x11in, Custom.15x20cm, or Custom.612x782 (postscript points) 2. The specified file must be a PS, PDF or JPEG file. Printing cannot be com- Applications running under Linux have their pleted correctly from own print settings. Some of these functions OpenOffice or any other may not be supported by this printer. Office application (such as, Observe the following for best printing Kword). results. - Settings made within the application: Paper size and orientation - Settings made with the printer driver (kprinter): Settings other than those specified above (for example, paper type, tray, and resolution) When printing from Acrobat Reader, part of the image is printed in solid black or the job is interrupted. There is a compatibility problem between Ghostscript and Acrobat Reader. Try using a different PDF application. Watermarks cannot be printed from Kword. This is a bug with Kword. Use Overlay instead. Troubleshooting 2-21

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Troubleshooting
2-21
Troubleshooting
Symptom
Action
The printer stops because
of a paper size error or a
paper type error.
The job may have been sent with a prohibited
combination of settings (for example, for the
paper size and media type). Printing is not
possible with postcards or overhead projec-
tor transparencies if [Plain Paper] is selected.
Printing does not continue
with a custom paper size.
Printing with custom paper sizes is not possi-
ble directly from the printer driver. This can
only be performed from the command line.
Specify the following command to print data.
lpr -P [printer_name] -o media=Custom.
[WIDTHxLENGTH file_name]
1.
Format of Custom. [WIDTHxLENGTH]:
Custom.150x200mm, Custom.8x11in,
Custom.15x20cm, or Custom.612x782
(postscript points)
2.
The specified file must be a PS, PDF or
JPEG file.
Printing cannot be com-
pleted correctly from
OpenOffice or any other
Office application (such as,
Kword).
Applications running under Linux have their
own print settings. Some of these functions
may not be supported by this printer.
Observe the following for best printing
results.
-
Settings made within the application:
Paper size and orientation
-
Settings made with the printer driver
(kprinter): Settings other than those speci-
fied above (for example, paper type, tray,
and resolution)
When printing from Acro-
bat Reader, part of the
image is printed in solid
black or the job is inter-
rupted.
There is a compatibility problem between
Ghostscript and Acrobat Reader. Try using a
different PDF application.
Watermarks cannot be
printed from Kword.
This is a bug with Kword. Use Overlay
instead.