Home » Kyocera Manuals » Printers » Kyocera ECOSYS FS-4100DN » Manual Viewer

Kyocera ECOSYS FS-4100DN FS-2100DN/4100DN/4200DN/4300DN Operation Guide - Page 253

Print Quality Problems, If the suggested corrective action will not solve the problem - drum

View all Kyocera ECOSYS FS-4100DN manuals

Add to My Manuals
Save this manual to your list of manuals

Page 253 highlights

Troubleshooting Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service. Printed Results Black or white vertical streaks Corrective Action The drum unit or developer unit may be damaged. If the problem is not solved even after printing several pages, call for service. Faint or blurred printing Check the EcoPrint settings. When this setting is On, switch it to off on the operation panel. Make sure the paper type setting is correct the paper being used. Refresh the drum to restore the printing quality. For more information, refer to Service Setting (for Maintenance) on page 4-129. Then, adjust the print density. For more information, refer to Print Density (Selecting the Print Density) on page 4-49. If the damp paper is loaded into the cassette or MP tray, replace the paper with a newer, dryer paper. If the problem is not solved using the corrective action above, call for service. Gray background Refresh the drum to restore the printing quality. For more information, refer to Service Setting (for Maintenance) on page 4-129. Then, adjust the print density. For more information, refer to Print Density (Selecting the Print Density) on page 4-49. If the problem is not solved using the corrective action above, call for service. 8-3

Section	Page
Included Guides	3
Safety Conventions in This Guide	4
Symbols	4
Contents	5
Legal and Safety Information	7
Notice on Software	7
Notice	7
Regarding Trade Names	7
License Agreements	8
GPL/LGPL	8
Open SSL License	8
Original SSLeay License	8
Monotype Imaging License Agreement	10
Compliance and Conformity	11
Interface connectors	11
Canadian Department of Communications Compliance Statement	11
Avis de conformité aux normes du ministère des Communications du Canada	11
Energy Saving Control Function	12
Sleep	12
Duplex Printing	12
Resource Saving - Paper	12
Environmental benefits of \	12
Energy Star (ENERGY STAR®)	13
Environment	13
Cautions when Handling Consumables	14
Other precautions	14
SAFETY OF LASER BEAM (USA)	15
1. Safety of laser beam	15
2. The CDRH Act	15
3. Optical unit	15
4. Maintenance	15
Safety Instructions Regarding the Disconnection of Power (USA)	16
Laser Safety (Europe)	17
About the Operation Guide	18
Conventions	18
1 Machine Parts	19
Components at the Front/Right of the Printer	20
Components at the Left of the Printer	20
Internal Components	21
Components at the Rear of the Printer	22
Operation Panel	23
2 Preparation before Use	25
Changing Network Interface Parameters	26
Network Settings	27
Printing a Status Page	30
Installing Software	31
Software	31
Installing the Software in Windows	31
Installation on a Macintosh	34
Status Monitor	37
Accessing the Status Monitor	37
Exiting the Status Monitor	37
Screen Overview	37
Notification Settings	39
Uninstalling Software (Windows PC)	40
Command Center RX	41
E-mail Setting	41
Dynamic Domain Name System (DDNS)	42
Lock Operation Panel	43
Power On/Off	44
Power On	44
Power Off	44
Energy Saver Function	45
Sleep	45
Power Off Timer	45
Loading Paper	46
Loading Paper into the Cassette	46
Loading Paper into the MP (Multi-Purpose) Tray	49
Loading Envelopes	51
Paper stopper	54
3 Printing	55
Printing from Applications	56
Canceling a Printing Job	56
Printer driver print settings screen	57
Registering a page size	58
Printer Driver Help	59
Changing the default printer driver settings (Windows 7)	59
Printing functions	60
Half Speed Mode (Printer Driver Settings)	60
Line Thinning (Printer Driver Settings)	60
Custom Box (Optional Feature)	60
Job Box (Optional Feature)	60
ThinPrint Activation (Optional Feature)	60
Secure Pull Printing (Optional Feature)	61
4 Operation Panel	63
Message Display	64
Status Information	64
Error Codes	64
Indicators in Message Display	65
Keys	66
Cancel Key	66
Logout Key	66
Menu Key	66
Back Key	66
Arrow Keys	67
OK Key	67
Numeric Keys	67
Clear Key	67
Document Box Key	67
Left Select Key / Right Select Key	68
Using the Menu Selection System	69
Menu Selection System	69
Setting a Mode Selection Menu	71
Report Print	72
Menu Map (Printing a menu map)	72
Status Page (Printing a printer's status page)	74
Font List (Printing a list of the printer's fonts)	76
RAM File List (Printing a list of the files on the RAM disk)	77
SSD File List (Printing a list of the files on the SSD)	77
SD Card FileList (Printing a list of the files on an SD/SDHC memory card)	78
USB Memory (USB memory selection)	79
Print File (Printing and checking the files in the USB memory)	79
Print Function Settings	81
Remove Memory (Removing the USB memory)	86
Counter (Viewing the counter value)	87
Paper Settings	88
MP Tray Set. (MP tray settings)	88
Cassette (1 to 5) Set. (Settings for the cassettes)	90
Bulk Feeder Set. (Settings for the optional bulk paper feeder)	95
Media Type Set. (Paper type settings)	96
Reset Type Adj. (Resets customized settings)	100
Print Settings	101
Paper Source (Selecting the paper feed source)	101
MP Tray Priority (the settings for priority paper feed from the MP tray)	101
Paper Feed Mode (Setting the paper feed source)	102
Duplex (Setting the duplex printing)	103
Paper Output (Selecting the output stack)	104
Override A4/LTR (Overriding difference between A4 and Letter)	104
Emulation (Setting the emulation)	105
Font (Selecting the default font)	107
Code Set (Setting the code set)	109
Print Quality (Setting print quality)	110
Page Setting (Setting pagination)	112
User Name (The User Name display settings)	115
Job Name (The Job Name display settings)	115
Network (Network settings)	116
TCP/IP (Enable/Disable TCP/IP)	116
IPv4 Setting (TCP/IP IPv4 settings)	117
IPv6 Setting (TCP/IP IPv6 settings)	120
Protocol Detail (Detailed settings for the network protocol)	122
Restart Network (Restarting the network card)	123
Optional Network (Optional Network settings)	124
Wireless Network (Wireless network settings)	125
Basic (Basic settings for the optional network interface kit)	131
Communication (Select the network interface to use)	134
Device Common (Selecting/Setting the common device)	136
Language (Selecting the message language)	136
Def. Screen(Box) (Document Box default screen setting)	137
Date Setting (Date and time settings)	138
Buzzer (Alarm (Buzzer) setting)	141
RAM Disk Setting (Using the RAM disk)	143
Format SSD (Formatting the SSD)	144
Format SD Card (Formatting the SD/SDHC memory card)	145
Display Bright. (Display brightness setting)	145
Disp. Backlight (Display backlight setting)	146
Error Handling (Error detection setting)	146
Timer Setting	148
USB KeyboardType (USB keyboard type selection)	156
TonerAlert Level (Setting for the alert level for toner addition)	156
Security (Security function setting)	158
Network Security (Network security setting)	159
I/F Block Set. (External interface block setting)	166
Security Level	168
Data Security (Data Security setting)	169
User/Job Account (User Login Setting/Job Account setting)	172
User Login Set. (User login setting)	172
Job Account.Set. (Job Account setting)	183
Adjust/Maint. (Adjust/Maintenance selection/setting)	191
Restart (Restart Printer)	191
Service Setting (for Maintenance)	191
Op Functions (Optional application settings)	193
Application	193
Starting Application Use	193
Checking Application Details	195
5 Document Box	197
Document Box	198
Outline of Custom Box and Job Box	198
Custom Box	200
Procedure for printing using Custom Box	200
Operation panel display	200
Job Box	220
Procedure for printing using Job Box	221
Operation panel display	221
Quick Copy (Using Quick Copy)	221
Using Proof-and-Hold	225
Private/Stored (Printing a Private Print/Stored Job)	227
Job Box Setting (Job Box Configuration)	231
Computer settings (Printer driver)	233
6 Status Menu	235
Displaying the Status Menu Screen	236
Job Status	236
Job Log	238
USB Keyboard	239
Wireless Network	239
7 Maintenance	241
Toner Container Replacement	242
Frequency of Toner Container Replacement	242
Replacing the Toner Container	243
Replacing the Waste Toner Box	246
Cleaning the Printer	248
Prolonged Non-Use and Moving of the Printer	250
Prolonged Non-use	250
Moving the Printer	250
8 Troubleshooting	251
General Guidelines	252
Tips	252
Print Quality Problems	253
Error Messages	255
Clearing Paper Jams	267
Possible Paper Jam Locations	267
General Considerations for Clearing Jams	269
Utilizing Online Help Messages	269
MP Tray	269
Paper Cassette/Paper Feeder	270
Duplex Unit	271
Inside the Printer	272
Rear Unit	273
Bulk Paper Feeder	273
Appendix	275
Character Entry Method	276
Keys Used	276
Selecting Type of Characters	277
Entering Characters	277
About the Options	279
Expansion Memory Modules	280
Installing the Memory Modules	280
Checking Expansion Memory	282
General Description of Options	283
SD/SDHC Memory Card	283
PF-320 Paper Feeder	283
SSD (HD-6)	284
Network Interface Kit (IB-50)	284
Wireless Network Interface Kit (IB-51)	284
Parallel Interface Kit (IB-32)	284
USB Memory	285
PT-320 Faceup Output Tray (for FS-4100DN/FS-4200DN/FS-4300DN)	285
Other Options	286
Paper	287
General Guidelines	287
Selecting the Right Paper	289
Special Paper	292
Paper Type	296
Specifications	297
Machine	297
Paper Feeder (PF-320) (Option)	300
Bulk Paper Feeder (PF-315+) (Option)	301
SSD (HD-6) (Option)	301
Network Interface Kit (IB-50) (Option)	302
Wireless Network Interface Kit (IB-51) (Option)	303
Parallel Interface Kit (IB-32) (Option)	304
Environmental Specifications	304
Glossary	305