Lenovo 6234A1U User Manual - Page 67

Lenovo ThinkVantage Toolbox, Lenovo System Toolbox, PC-Doctor for Rescue and Recovery, Notes, Start - review

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v PC-Doctor for Rescue and Recovery (used when your Windows operating system does not start) Notes: 1. You can also download the PC-Doctor for DOS diagnostic program from: http://www.lenovo.com/support See "PC-Doctor for DOS" on page 60 for detailed information. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative. Lenovo ThinkVantage Toolbox Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with Windows 7 from Lenovo. The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information. To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start → All Programs → Lenovo ThinkVantage Tools → System Health and Diagnostics → Diagnostics. Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system. Lenovo System Toolbox Note: The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista or Windows XP from Lenovo. The Lenovo System Toolbox is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system. The Lenovo System Toolbox also has problem determination aids that determine software and usage problems. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery if you are unable to start the Windows operating system. To run the PC-Doctor for Rescue and Recovery from the Rescue and Recovery workspace, do the following: 1. Turn off the computer. Chapter 6. Troubleshooting and diagnostics 59

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v
PC-Doctor for Rescue and Recovery (used when your Windows operating
system does not start)
Notes:
1.
You can also download the PC-Doctor for DOS diagnostic program from:
See “PC-Doctor for DOS” on page 60 for detailed information.
2.
If you are unable to isolate and repair the problem yourself after running the
diagnostic programs, save and print the log files created by the diagnostic
programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note:
The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with Windows 7 from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose problems, create bootable diagnostic media,
update system drivers, and review system information.
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox
program, click
Start
→
All Programs
→
Lenovo ThinkVantage Tools
→
System
Health and Diagnostics
→
Diagnostics
. Follow the instructions on the screen. For
additional information, refer to the Lenovo ThinkVantage Toolbox help system.
Lenovo System Toolbox
Note:
The Lenovo System Toolbox program is only available on computers
preinstalled with Windows Vista or Windows XP from Lenovo.
The Lenovo System Toolbox is a diagnostic program that works through the
Windows operating system and enables you to view symptoms and solutions for
computer problems, access the Lenovo troubleshooting center, update system
drivers, and review system information.
To run the Lenovo System Toolbox, click
Start
→
All Programs
→
Lenovo Services
→
Lenovo System Toolbox
. Follow the instructions on the screen. For additional
information about running the diagnostic program, refer to the Lenovo System
Toolbox help system.
The Lenovo System Toolbox also has problem determination aids that determine
software and usage problems.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue
and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue
and Recovery if you are unable to start the Windows operating system.
To run the PC-Doctor for Rescue and Recovery from the Rescue and Recovery
workspace, do the following:
1.
Turn off the computer.
Chapter 6. Troubleshooting and diagnostics
59