Lenovo NetVista A22 Quick reference for NetVista 2254, 2256, 2257, 6336, 6337, - Page 34

Symptom, Action, Configuration/Setup Utility program. Press the function

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Symptom The keyboard does not work. The computer does not respond to the keyboard. Action Verify that: v The computer and monitor are turned on and the brightness and contrast controls are set correctly. v The keyboard is securely connected to the keyboard connector on the computer. v No keys are stuck. The mouse does not work. The computer does not respond to the mouse. If you cannot correct the problem, have the computer serviced. Verify that: v The computer and monitor are turned on and the brightness and contrast controls are set correctly. v The mouse is securely connected to the mouse connector on the computer. The operating system will not start. If you cannot correct the problem, have the computer serviced. Verify that: v There is no diskette in the diskette drive. v The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk. During startup, look for the prompt to start the Configuration/Setup Utility program. Press the function key that is specified. Verify the startup sequence in the Configuration/Setup Utility program. If you cannot correct the problem, have the computer serviced. An error code is displayed before the operating system starts. Write down the code number, and see "Error codes" on page 22. The computer beeps Verify that no keys are stuck down. multiple times before the operating system starts. If you cannot correct the problem, have the computer serviced. 20 Quick Reference

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Symptom
Action
The keyboard does not
work. The computer
does not respond to the
keyboard.
Verify that:
v
The computer and monitor are turned on and the
brightness and contrast controls are set correctly.
v
The keyboard is securely connected to the keyboard
connector on the computer.
v
No keys are stuck.
If you cannot correct the problem, have the computer
serviced.
The mouse does not
work. The computer
does not respond to the
mouse.
Verify that:
v
The computer and monitor are turned on and the
brightness and contrast controls are set correctly.
v
The mouse is securely connected to the mouse connector
on the computer.
If you cannot correct the problem, have the computer
serviced.
The operating system
will not start.
Verify that:
v
There is no diskette in the diskette drive.
v
The startup sequence includes the device where the
operating system resides. Usually, the operating system is
on the hard disk.
During startup, look for the prompt to start the
Configuration/Setup Utility program. Press the function
key that is specified.
Verify the startup sequence in the Configuration/Setup
Utility program.
If you cannot correct the problem, have the computer
serviced.
An error code is
displayed before the
operating system starts.
Write down the code number, and see
“
Error codes
”
on
page 22.
The computer beeps
multiple times before the
operating system starts.
Verify that no keys are stuck down.
If you cannot correct the problem, have the computer
serviced.
20
Quick Reference