Lenovo ThinkPad A21e TP A21e, A22e Hardware Maintenance Manual (June 2001) - Page 31

How to remove the hard-disk password, Enter the SVP. The IBM BIOS Setup Utility menu

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Related service information 6. When the Enter New Password field opens, leave it blank and press Enter twice. 7. Press Enter in the Changes have been saved window. 8. Press F10; then select Yes in the Setup confirmation window. How to remove the hard-disk password Attention If User only mode is selected and the user HDP is forgotten and cannot be made available to the servicer, IBM does not provide any services to reset the user HDPs nor recover data from the hard-disk drive. The hard-disk drive can be replaced for a scheduled fee. To remove the user HDP that has been forgotten, when the SVP and master HDP is known, do the following: 1. Power on the computer by pressing and holding F1. 2. Enter the SVP. The IBM BIOS Setup Utility menu appears. 3. Select Password, using the cursor keys to move down the menu. 4. Select Hard-disk x password, where x is the letter of the hard-disk drive. A pop-up window opens. 5. Select either User HDP or Master HDP. 6. Enter the master HDP; then leave the New Password field blank and press Enter twice. 7. Press F10. 8. Select Yes in the Setup Configuration window. Both user HDP and master HDP will have been removed. General descriptions 27

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6.
When the Enter New Password field opens, leave it
blank and press
Enter
twice.
7.
Press
Enter
in the Changes have been saved window.
8.
Press
F10
; then select
Yes
in the Setup confirmation
window.
How to remove the hard-disk password
Attention
If
User only
mode is selected and the user HDP is
forgotten and cannot be made available to the
servicer, IBM does not provide any services to reset
the user HDPs nor recover data from the hard-disk
drive. The hard-disk drive can be replaced for a
scheduled fee.
To remove the user HDP that has been forgotten, when
the SVP and master HDP is known, do the following:
1.
Power on the computer by pressing and holding
F1
.
2.
Enter the SVP. The IBM BIOS Setup Utility menu
appears.
3.
Select
Password
, using the cursor keys to move down
the menu.
4.
Select
Hard-disk
x
password
, where
x
is the letter of
the hard-disk drive. A pop-up window opens.
5.
Select either
User HDP
or
Master HDP
.
6.
Enter the master HDP; then leave the New Password
field blank and press
Enter
twice.
7.
Press
F10
.
8.
Select
Yes
in the Setup Configuration window.
Both user HDP and master HDP will have been
removed.
Related service information
General descriptions
27