Lenovo ThinkPad Edge E520 (English) User Guide - Page 160

device name failed. PIM Personal Information Manager Interface failed.

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• Problem: Bluetooth serial port was disconnected automatically. Solution: When any serial-based connection is established, an inactivity timer starts. If no application opens the port, the connection is ended automatically. This is a normal characteristic of the serial-based connection and is not a defect. If you need the Bluetooth serial port, just reconnect it. • Problem: PIM Synchronization failed with an error message "The Synchronization with xxx (Bluetooth device name) failed. PIM (Personal Information Manager) Interface failed." Solution: Start a mail application, and set up your e-mail account. OR, modify the Bluetooth configuration so as not to synchronize e-mail items, as follows: 1. Double-click My Bluetooth Places. 2. Click Bluetooth, and select Bluetooth Setup Wizard. 3. Select I want to configure the Bluetooth services that this computer will provide to remote devices. Then, click Next. 4. Select PIM Synchronization, and click Configure. 5. Select Do Not Synchronize in the e-mail synchronization selection, and click OK. 6. Click Finish to close the Bluetooth Service Selection window. • Problem: ThinkPad Bluetooth with Enhanced Data Rate Software does not function. Solution: Do the following: 1. Turn on Bluetooth by pressing F9. 2. Click Start ➙ Control Panel. 3. Click the Performance and Maintenance icon. 4. Click the System icon. 5. Click the Hardware tab. 6. Click the Device Manager button. The Device Manager window opens. 7. Check whether the words "Bluetooth Device" appear in the device listing in the window. If the words "Bluetooth Radio" appear in the device listing, the Microsoft Bluetooth software is installed on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see "Using Bluetooth" on page 42. • Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the Control Panel. Solution: If you have installed the Microsoft Bluetooth software before, and you are using ThinkPad Bluetooth with Enhanced Data Rate Software, you may find two Bluetooth icons in the Control Panel. One is the Bluetooth Configuration icon for ThinkPad Bluetooth with Enhanced Data Rate Software, and the other is the Bluetooth Devices icon for the Microsoft Bluetooth software. • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the headset/headphone is connected using Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Open the Control Panel by clicking Start ➙ Control Panel. 3. Double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. 4. Select the Audio tab. 5. If you are using Headset profile, select Bluetooth Audio for both Sound playback and Sound recording. If you are using AV profile, select Bluetooth High Quality Audio for both Sound playback and Sound recording. 6. Click OK to close the Sounds and Audio Devices Properties window. 142 User Guide

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•
Problem
:
Bluetooth
serial port was disconnected automatically.
Solution
: When any serial-based connection is established, an inactivity timer starts. If no application
opens the port, the connection is ended automatically. This is a normal characteristic of the serial-based
connection and is not a defect. If you need the
Bluetooth
serial port, just reconnect it.
•
Problem
: PIM Synchronization failed with an error message “The Synchronization with xxx (
Bluetooth
device name) failed. PIM (Personal Information Manager) Interface failed.”
Solution
: Start a mail application, and set up your e-mail account.
OR
, modify the
Bluetooth
configuration
so as not to synchronize e-mail items, as follows:
1. Double-click
My
Bluetooth
Places
.
2. Click
Bluetooth
, and select
Bluetooth
Setup Wizard
.
3. Select
I want to configure the
Bluetooth
services that this computer will provide to remote
devices
. Then, click
Next
.
4. Select
PIM Synchronization
, and click
Configure
.
5. Select
Do Not Synchronize
in the e-mail synchronization selection, and click
OK
.
6. Click
Finish
to close the
Bluetooth
Service Selection window.
•
Problem
: ThinkPad
Bluetooth
with Enhanced Data Rate Software does not function.
Solution
: Do the following:
1. Turn on
Bluetooth
by pressing F9.
2. Click
Start
➙
Control Panel
.
3. Click the
Performance and Maintenance
icon.
4. Click the
System
icon.
5. Click the
Hardware
tab.
6. Click the
Device Manager
button. The Device Manager window opens.
7. Check whether the words “
Bluetooth
Device” appear in the device listing in the window.
If the words “
Bluetooth
Radio” appear in the device listing, the Microsoft
Bluetooth
software is installed
on your computer. If you want to use ThinkPad
Bluetooth
with Enhanced Data Rate Software, you have to
install it and then replace the
Bluetooth
driver. For more information, see “Using
Bluetooth
” on page 42.
•
Problem
: While looking at the Classic View of the Control Panel, you see two
Bluetooth
icons in the
Control Panel.
Solution
: If you have installed the Microsoft
Bluetooth
software before, and you are using ThinkPad
Bluetooth
with Enhanced Data Rate Software, you may find two
Bluetooth
icons in the Control Panel. One
is the
Bluetooth
Configuration icon for ThinkPad
Bluetooth
with Enhanced Data Rate Software, and the
other is the
Bluetooth
Devices icon for the Microsoft
Bluetooth
software.
•
Problem
: Sound does not come from the
Bluetooth
headset/headphone but comes from the local
speaker even though the headset/headphone is connected using Headset profile or AV profile.
Solution
: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking
Start
➙
Control Panel
.
3. Double-click
Sounds and Audio Devices
to open the Sounds and Audio Devices Properties window.
4. Select the
Audio
tab.
5. If you are using Headset profile, select
Bluetooth
Audio
for both Sound playback and Sound
recording. If you are using AV profile, select
Bluetooth
High Quality Audio
for both Sound playback
and Sound recording.
6. Click
OK
to close the Sounds and Audio Devices Properties window.
142
User Guide