Lenovo ThinkPad R30 English - Service and Troubleshooting Guide for the ThinkP - Page 30

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Solving computer problems If these items are properly set, and the screen remains blank, have the computer serviced. Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps or a continuous beep while starting up. Solution: If you are using Ethernet: v Make sure that the Ethernet cable is connected firmly. v Contact your network administrator. If the screen is still blank, and beeps are not stopped, have the computer serviced. Problem: When I turn on the machine, only a white cursor appears on a blank screen. Solution: First, reboot your system by pressing Ctrl+Alt+Del. If that does not work, hold down the power switch for more than 4 seconds. If this does not resolve the problem, you may need to reinstall your operating system. Problem: My screen goes blank while the computer is on. Solution: Your screen saver or power management may be enabled. Move the TrackPoint or press a key to exit the screen saver, or press the power switch to resume from standby or hibernation. Problem: The computer cannot boot-up. The message ″Insert system diskette and press Enter key to reboot″ appears. Solution: Have in hand a bootable diskette, such as the Windows startup diskette, and do as follows: 1. Turn off the computer. 2. Connect the external diskette drive. 3. Insert the bootable diskette into the diskette drive. The Windows startup diskette can help diagnose the problem. If the problem remains, have the computer serviced. Problem: The DOS full-screen looks smaller. 18 ThinkPad® R30 Series Service and Troubleshooting Guide

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If these items are properly set, and the screen remains blank, have the
computer serviced.
Problem:
When I turn on the machine, nothing appears on the screen, but I
hear two or more beeps or a continuous beep while starting up.
Solution:
If you are using Ethernet:
v
Make sure that the Ethernet cable is connected firmly.
v
Contact your network administrator.
If the screen is still blank, and beeps are not stopped, have the computer
serviced.
Problem:
When I turn on the machine, only a white cursor appears on a
blank screen.
Solution:
First, reboot your system by pressing Ctrl+Alt+Del. If that does not
work, hold down the power switch for more than 4 seconds. If this does not
resolve the problem, you may need to reinstall your operating system.
Problem:
My screen goes blank while the computer is on.
Solution:
Your screen saver or power management may be enabled. Move the
TrackPoint or press a key to exit the screen saver, or press the power switch to
resume from standby or hibernation.
Problem:
The computer cannot boot-up.
The message
″
Insert system diskette and press Enter key to reboot
″
appears.
Solution:
Have in hand a bootable diskette, such as the Windows startup
diskette, and do as follows:
1.
Turn off the computer.
2.
Connect the external diskette drive.
3.
Insert the bootable diskette into the diskette drive.
The Windows startup diskette can help diagnose the problem. If the problem
remains, have the computer serviced.
Problem:
The DOS full-screen looks smaller.
Solving computer problems
18
ThinkPad
®
R30 Series Service and Troubleshooting Guide