Lexmark CX310 User's Guide - Page 216
Toner fog or background shading appears on prints, Step 2, Warning-Potential Damage
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Troubleshooting 216 Action Yes Step 2 Go to step 3. From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray. Do the paper texture, type, and weight match the paper in the tray? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Go to step 4. Do streaked vertical lines appear on prints? Step 4 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Go to step 5. Do streaked vertical lines appear on prints? Step 5 Replace the imaging kit, and then resend the print job. Contact customer support. Do streaked vertical lines appear on prints? No Do one or more of the following: • Specify the paper texture, type, and weight from the tray settings to match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper size specified in the tray settings. The problem is solved. The problem is solved. The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE