Lexmark CX310 User's Guide - Page 217
Toner rubs off
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Troubleshooting 217 Action Step 1 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Does fog or shading disappear from the prints? Step 2 Replace the imaging kit, and then resend the print job. Does fog or shading disappear from the prints? Yes No The problem is solved. Go to step 2. The problem is solved. Contact customer support. Toner rubs off ABC DEF Leading edge Trailing edge Action Yes No Step 1 Go to step 2. From the Paper menu on the printer control panel, check the paper type and weight. Do the paper type and texture match the paper loaded in the tray? Specify the paper type and weight from the tray settings to match the paper loaded in the tray. Step 2 Check if you are printing on paper with texture or rough finishes. Are you printing on textured or rough paper? From the Paper menu on the printer control panel, set the paper texture. Contact customer support.
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