Lexmark CX431 Users Guide PDF - Page 159
Jammed s are not reprinted, Printing problems, Print jobs do not print
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Troubleshoot a problem 159 Action Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Set the correct paper size and type. c Print the document. Do paper jams occur frequently? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Do paper jams occur frequently? Yes Go to step 3. No The problem is solved. Contact customer The problem is support. solved. Jammed pages are not reprinted Action a From the control panel, navigate to: Settings > Device > Notifications > Jam Content Recovery b In the Jam Recovery menu, select On or Auto. c Print the document. Yes The problem is solved. Are the jammed pages reprinted? No Contact customer support. Printing problems Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? No Go to step 2.