Lexmark CX431 Users Guide PDF - Page 188

Repeating defects, Color quality problems, Modifying the colors in printed output

Page 188 highlights

Troubleshoot a problem 188 Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action a Using the Print Quality Test Pages, measure the distance between the repeating defects on the affected color page. b Check if the repeating defects match any of the following measurements: Print cartridges • 25.70 mm (1.01 in.) • 35.30 mm (1.39 in.) • 75.6 mm (2.98 in.) • 26.7 mm (1.05 in.) Fuser • 56.5 mm (2.22 in.) Transfer module • 25.10 mm (0.99 in.) • 59.70 mm (2.35 in.) • 28.30 mm (1.11 in.) • 65 mm (2.56 in.) • 44 mm (1.73 in.) Yes Take note of the distance, and then contact customer support. No Take note of the distance, and then contact customer support. Do the repeating defects match any of the measurements? Color quality problems Modifying the colors in printed output 1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction. 2 In the Color Correction menu, touch Manual > Color Correction Content. 3 Choose the appropriate color conversion setting.

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Repeating defects
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non-touch-screen printer models, press
to
navigate through the settings.
Action
Yes
No
a
Using the Print Quality Test Pages, measure the distance
between the repeating defects on the affected color page.
b
Check if the repeating defects match any of the following
measurements:
Print cartridges
25.70 mm (1.01 in.)
35.30 mm (1.39 in.)
75.6 mm (2.98 in.)
26.7 mm (1.05 in.)
Fuser
56.5 mm (2.22 in.)
Transfer module
25.10 mm (0.99 in.)
59.70 mm (2.35 in.)
28.30 mm (1.11 in.)
65 mm (2.56 in.)
44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
customer
support
.
Take note of the
distance, and then
contact
customer
support
.
Color quality problems
Modifying the colors in printed output
1
From the home screen, touch
Settings
>
Print
>
Quality
>
Advanced Imaging
>
Color Correction
.
2
In the Color Correction menu, touch
Manual
>
Color Correction Content
.
3
Choose the appropriate color conversion setting.
Troubleshoot a problem
188