Lexmark CX431 Users Guide PDF - Page 161

Troubleshoot a problem 161 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows users a Open the Printing Preferences dialog. b From the Print and Hold tab, click Use Print and Hold, and then click Keep duplicate documents. c Enter a PIN, and then save the changes. d Send the print job. For Macintosh users a Save and name each job differently. b Send the job individually. Are the documents printed? Step 4 a Delete some held jobs to free up printer memory. b Print the documents. The problem is solved. Are the documents printed? Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? Step 2 The problem is a Depending on your operating system, specify the paper size solved. and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Make sure that the settings match the paper loaded. c Print the document. Is the document printed on the correct paper? No Go to step 4. Contact customer support. No Load the correct paper size and paper type. Go to step 3.