Lexmark CX922 Users Guide PDF - Page 231
Jammed s are not reprinted, Printing problems, Confidential and other held documents do not print
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Troubleshooting 231 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Do paper jams occur frequently? Yes Contact customer support. No The problem is solved. Jammed pages are not reprinted Action a From the control panel, navigate to: Settings > Device > Notifications > Jam Content Recovery b In the Jam Recovery menu, select On or Auto. c Print the document. Yes The problem is solved. Are the jammed pages reprinted? No Contact customer support. Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is a From the control panel, check if the documents appear in the solved. Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options. b Print the documents. Are the documents printed? Step 2 The print job may contain a formatting error or invalid data. • Delete the print job, and then send it again. • For PDF files, generate a new file, and then print the documents. The problem is solved. Are the documents printed? No Go to step 2. Go to step 3.