Lexmark Interact S606 SmartSolutions User's Guide - Page 25

Solutions troubleshooting, Solutions do not show in the printer, Cannot send a fax

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For Firefox users 1 From the browser menu, navigate to: Tools > Options > Content tab 2 Select Enable Java. For Safari users 1 From the browser menu, navigate to: Safari > Preferences > Security 2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to send the solutions you created to the printer. • From the home screen of the printer control panel, navigate to Update Now: SmartSolutions > More Options > Update Now Cannot send a fax CHECK YOUR FAX CONNECTION • Make sure the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario. • Make sure that cables are connected to the correct ports. • Make sure that cables are securely plugged in. MAKE SURE YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information. Tips and troubleshooting 25

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For Firefox users
1
From the browser menu, navigate to:
Tools
>
Options
>
Content tab
2
Select
Enable Java
.
For Safari users
1
From the browser menu, navigate to:
Safari
>
Preferences
>
Security
2
From the Web content area, select
Enable Java
.
Solutions troubleshooting
Solutions do not show in the printer
M
ANUALLY
UPDATE
THE
SOLUTIONS
ON
YOUR
PRINTER
Update the solutions on your printer from the Solution Center or from your printer:
•
From the Solution Center, click
Save and Sync
to send the solutions you created to the printer.
•
From the home screen of the printer control panel, navigate to
Update Now
:
SmartSolutions
>
More Options
>
Update Now
Cannot send a fax
C
HECK
YOUR
FAX
CONNECTION
•
Make sure the printer and other devices on the line (if applicable) are set up and configured correctly according
to your setup scenario.
•
Make sure that cables are connected to the correct ports.
•
Make sure that cables are securely plugged in.
M
AKE
SURE
YOU
HAVE
REGISTERED
YOUR
USER
INFORMATION
IN
THE
PRINTER
In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also
block unknown faxes or faxes without sender information.
Tips and troubleshooting
25