Lexmark Optra Color 45 User Guide - Page 190

Network Printing Problems, Other Problems and Questions

Page 190 highlights

Solving Printer Problems Caring for Your Printer Network Printing Problems Problem Job did not print or incorrect characters printed. Action If you are using a Lexmark INA or external network adapter (ENA), verify that it is set up properly and the network cable is connected. Note: Refer to the documentation that comes with your network adapter for more information. For Novell users: • Make sure the netware.drv file is dated October 24, 1994 or later. • Make sure the NT (no tabs) flag is included in the capture statement. For Macintosh users: • The printer may need an optional network card to allow Macintosh connection. • Verify that the printer is set up correctly in CHOOSER. For Windows users: • Turn Direct to Port Off in the PostScript driver. • Verify that Enable Tabs is not selected under the port settings. Other Problems and Questions Problem How do I get updated printer drivers or utilities? How do I attach a serial cable to the printer? Action See "Printer Drivers" on page 30 and "Getting Updated Drivers and Utilities" on page 44. Your printer requires an optional adapter to allow serial attachment. The Tri-Port Interface option card supports serial RS-232C/RS-422A. See "Tri-Port Interface Option Card" on page 234 for more information. 173 Chapter 6: Solving Printer Problems

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173
Chapter 6: Solving Printer Problems
Solving Printer Problems
Caring for Your Printer
Network Printing Problems
Other Problems and Questions
Problem
Action
Job did not print or
incorrect
characters printed.
If you are using a Lexmark INA or external network
adapter (ENA), verify that it is set up properly and the
network cable is connected.
Note:
Refer to the documentation that comes with your
network adapter for more information.
For Novell users:
Make sure the netware.drv file is dated October 24,
1994 or later.
Make sure the NT (no tabs) flag is included in the
capture statement.
For Macintosh users:
The printer may need an optional network card to
allow Macintosh connection.
Verify that the printer is set up correctly in
CHOOSER.
For Windows users:
Turn Direct to Port Off in the PostScript driver.
Verify that Enable Tabs is not selected under the port
settings.
Problem
Action
How do I get
updated printer
drivers or utilities?
See “Printer Drivers” on page 30 and “Getting Updated
Drivers and Utilities” on page 44.
How do I attach a
serial cable to the
printer?
Your printer requires an optional adapter to allow serial
attachment. The Tri-Port Interface option card supports
serial RS-232C/RS-422A
.
See “Tri-Port Interface Option
Card” on page 234 for more information.