Control panel display is blank or displays only diamonds
...............................................................................
238
Error message about reading USB drive appears
...........................................................................................
238
Jobs do not print
.............................................................................................................................................
239
Confidential and other held jobs do not print
................................................................................................
239
Job takes longer than expected to print
.........................................................................................................
240
Job prints from the wrong tray or on the wrong paper
..................................................................................
240
Incorrect characters print
...............................................................................................................................
240
Tray linking does not work
..............................................................................................................................
240
Large jobs do not collate
.................................................................................................................................
241
Unexpected page breaks occur
.......................................................................................................................
241
Solving copy problems
..........................................................................................................................
242
Copier does not respond
................................................................................................................................
242
Scanner unit does not close
............................................................................................................................
242
Poor copy quality
............................................................................................................................................
242
Partial document or photo copies
..................................................................................................................
243
Solving scanner problems
.....................................................................................................................
244
Checking an unresponsive scanner
.................................................................................................................
244
Scan was not successful
..................................................................................................................................
244
Scanning takes too long or freezes the computer
..........................................................................................
244
Poor scanned image quality
............................................................................................................................
245
Partial document or photo scans
....................................................................................................................
245
Cannot scan from a computer
........................................................................................................................
245
Solving fax problems
.............................................................................................................................
246
Caller ID is not shown
.....................................................................................................................................
246
Cannot send or receive a fax
..........................................................................................................................
246
Can send but not receive faxes
.......................................................................................................................
247
Can receive but not send faxes
.......................................................................................................................
248
Received fax has poor print quality
................................................................................................................
249
Blocking junk faxes
..........................................................................................................................................
249
Solving option problems
........................................................................................................................
250
Option does not operate correctly or quits after it is installed
......................................................................
250
Drawers
...........................................................................................................................................................
250
Finisher
...........................................................................................................................................................
251
Flash memory card
.........................................................................................................................................
251
Hard disk with adapter
...................................................................................................................................
251
Internal print server
........................................................................................................................................
251
Memory card
..................................................................................................................................................
251
USB/parallel interface card
.............................................................................................................................
251
Solving paper feed problems
.................................................................................................................
252
Paper frequently jams
.....................................................................................................................................
252
Paper jam message remains after jam is cleared
...........................................................................................
252
Print jobs are not routed to the booklet
‑
maker bin
.......................................................................................
252
Page that jammed does not reprint after you clear the jam
..........................................................................
253
Contents
10