Logitech Harmony Link User's Guide - Page 16
Getting more help - replacement
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LOGITECH HARMONY LINK USER MANUAL involves updating your firmware and resetting your Wi-Fi connection. You can also reset your Harmony Link if you need to change your Wi-Fi settings (if, for example, you've replaced your router.) Before resetting your Harmony Link, check to make sure it is plugged into a working power supply. To reset your Harmony Link, go to the Settings page on My Harmony and select Reset Your Harmony Link. Resetting your Harmony involves the following steps: • connecting your Harmony Link to your computer using the supplied USB cable • updating your firmware • re-entering your Wi-Fi information After you have connected your Harmony Link to your computer, the reset process will begin updating your firmware (if not already up to date). This may take several minutes. Do not disconnect or unplug your Harmony Link during this time. If the new firmware cannot be loaded, you will be instructed to manually reset your Harmony Link by pressing and holding the red button on the bottom of the device until the status light flashes red (about 10-15 seconds). Getting more help Several support features are available to help you with the setup and use of your Harmony Link. From My Harmony, click Support. You'll be taken to Logitech's Support page where the following support options are available: FAQs (Frequently Asked Questions) Community forums Support staff A searchable list of customer questions with answers provided by Logitech's support staff and other users. A message board where Logitech users and moderators discuss product issues and suggest solutions (accessible directly at http:// forums.logitech.com). Contact Logitech Support staff via phone or e-mail. 12