Meade ETX-90 User Manual - Page 44

Customer, Service - repair

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MAINTENANCE telescope outside for 10 to 15 minutes before observing begins. Telescope moves off a terrestrial object while observing: • Verify that the vertical and horizontal locks are tight (see ETX90 KEY FEATURES, page 13). Telescope pauses when changing slew direction: • This pause is normal. A terrestrial object appears reversed left-for-right: • An eyepiece in the standard 90° observing position reverses an object left-for-right: To view a correctly oriented image requires the optional #932 Erecting Prism (see page 19). CUSTOMER SERVICE If you purchased your telescope in the USA or Canada and you have a question concerning your ETX90 telescope, call the Meade Instruments Customer Service Department at (800) 626-3233. Customer Service hours are 7:00 AM to 5:00 PM, Pacific Time, Monday through Friday. In the unlikely event that the ETX90 requires factory servicing or repairs, before returning the telescope to the factory, write or call the Meade Customer Service Department to provide an explanation of the problem, as well as your name, address and daytime telephone number. The great majority of servicing issues can be resolved by telephone, avoiding return of the telescope to the factory. If you purchased your telescope outside of the USA or Canada, contact your closest Meade Authorized Dealer or distributor. 44

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telescope outside for 10 to 15 minutes before observing
begins.
Telescope moves off a terrestrial object while
observing:
•
Verify that the vertical and horizontal locks are
tight (see
ETX90 KEY FEATURES
, page 13).
Telescope pauses when changing slew direction:
•
This pause is normal.
A terrestrial object appears reversed left-for-right:
•
An eyepiece in the standard 90° observing
position reverses an object left-for-right: To view a
correctly oriented image requires the optional #932
Erecting Prism (see page 19).
If you purchased your telescope in the USA or Canada
and you have a question concerning your ETX90
telescope, call the Meade Instruments Customer
Service Department at (800) 626-3233. Customer
Service hours are 7:00 AM to 5:00 PM, Pacific Time,
Monday through Friday. In the unlikely event that
the ETX90 requires factory servicing or repairs,
before returning the telescope to the factory, write
or call the Meade Customer Service Department
to provide an explanation of the problem, as well as
your name, address and daytime telephone number.
The great majority of servicing issues can be resolved
by telephone, avoiding return of the telescope to
the factory.
If you purchased your telescope outside of the USA
or Canada, contact your closest Meade Authorized
Dealer or distributor.
CUSTOMER
SERVICE
MAINTENANCE
±±