Meade EclipseView 82mm Instruction Manual - Page 50
Customer Service and Warranty
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Customer Service and Warranty MEADE CUSTOMER SERVICE: Have a question concerning your telescope? Call Meade Instruments Customer Service Department! We're happy to help. CONTACT US Before returning the telescope to the factory, call the Meade Customer Service Department first as most problems can be solved over the phone. Make sure to give a full description of the problem, as well as your name, address, and daytime telephone number. The great majority of servicing issues can be resolved by telephone, avoiding return of the telescope to the factory. By Phone: 800-626-3233 M-F; 7AM-4PM PST Via email: [email protected] MEADE LIMITED TIME WARRANTY: Every Meade telescope, and telescope accessory is warranted by Meade Instruments Corp. ("Meade") to be free of defects in materials and workmanship for a period of ONE YEAR from the date of original purchase in the U.S.A. Meade will repair or replace a product, or part thereof, found by Meade to be defective, provided the defective part is returned to Meade, freight-prepaid, with proof of purchase. This warranty applies to the original purchaser only and is nontransferable. Meade products purchased outside North America are not included in this warranty, but are covered under separate warranties issued by Meade international distributors. 50 49