Memorex MVBD2535 User Guide - Page 47

TROUBLESHOOTING GUIDE (CONTINUED) SYMPTOM DISCS The unit does not start playback. POSSIBLE CAUSE POSSIBLE SOLUTION Disc not inserted, or inserted upside-down. Insert disc correctly. Some functions do not operate as stated. Selected language is not being shown in the subtitles, or spoken. Subtitles are not working properly. Angle cannot be changed. A non-playback disc is inserted. Make sure to insert a playable disc as shown on page 16. The disc is not placed in the guide. The disc is dirty. Some features and functions are not available on all discs. If the audio or subtitle language does not appear on the disc, then the initial setting will not be seen/heard. Subtitles appear only when the discs contain them. Subtitles are not turned on. Angles may not be recorded on the disc (see disc jacket/case), or they may only be recorded on certain scenes. Place the disc on the disc tray correctly inside the guide. Clean the disc. This is normal; try another function. This is normal; try another disc. This is normal; try another disc. Turn the subtitles on. Try another disc, or wait for a scene which allows a different camera angle. TV display shows "No Signal" or is blank. Some TVs do not support 1080i/1080p output. Unit is set to wrong resolution. The TV does not support 1080i/1080p output; Connect Video Out as shown on page 11. Press TV RES button to cycle settings until picture displays. TROUBLESHOOTING FOR THE INCLUDED APPLICATIONS If you receive an error or are having problems with one of the applications (Netflix, Pandora or Blockbuster), please check their web site for troubleshooting after making sure the obvious is taken care of (internet connection is OK, unit is turned on, you have an account with the application you are attempting to utilize, etc.) TROUBLESHOOTING FOR BD-LIVE If you receive an error stating you do not have enough storage space for a download, connect the media to your computer and remove some of the files, completely erase the media (see page 40) or insert different media with enough storage. If you receive an error while downloading, try the following: The BD-Live server may be busy or may not be in service. Please try downloading your content again at another time. FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT: WWW.MEMOREX.COM FOR CONSUMER REPLACEABLE PART(S), VERIFY PART NUMBER(S) ON PAGE 7, AND THEN CONTACT OUR PARTS AND ACCESSORIES FULFILLMENT CENTER AT 1-800-379-8439. 46