Motorola MOTO Q 9c Sprint User Guide - WM6.1 - Page 52

Locking and Unlocking the Device - hard reset

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To unlock the device keypad: 1. Press Unlock (left softkey). 2. When the unlock screen displays, press the * key. Locking and Unlocking the Device You can lock your device to keep others from using it. To lock your device, you first need to set a password (PIN) through the Settings > Security > Device Lock menu. Shortcut: To quickly lock your device, press the Home key (X) and then the space bar. To lock your device: 1. Press and hold the Home key (X). The Quick List displays. 2. Highlight and select Lock. To unlock your device: 1. Press Unlock (left softkey). 2. When the unlock screen displays, enter your password and press Unlock (left softkey). Tip: Be certain to remember your password. Without your password, you can reset your device, but it will result in the loss of your personalized settings and all content stored in device memory. To perform a hard reset, hold down the Center Select key (s) for five seconds while turning the device on. Note: You can make emergency calls on a locked device (see page 48). A locked device still rings or vibrates for incoming calls or messages, but you do not need to unlock it to answer a call. 44 Section 2C: Getting Around Your Device

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44
Section 2C: Getting Around Your Device
To unlock the device keypad:
1.
Press
Unlock
(left softkey).
2.
When the unlock screen displays, press the
*
key.
Locking and Unlocking the Device
You can lock your device to keep others from using it. To lock
your device, you first need to set a password (PIN) through
the
Settings
>
Security
>
Device Lock
menu.
To lock your device:
1.
Press and hold the
Home
key (
X
). The Quick List
displays.
2.
Highlight and select
Lock
.
To unlock your device:
1.
Press
Unlock
(left softkey).
2.
When the unlock screen displays, enter your password
and press
Unlock
(left softkey).
Shortcut:
To quickly lock your device, press the
Home
key (
X
) and then
the space bar.
Tip:
Be certain to remember your password. Without your
password, you can reset your device, but it will result in the
loss of your personalized settings and all content stored in
device memory. To perform a hard reset, hold down the
Center
Select
key (
s
) for five seconds while turning the device on.
Note:
You can make emergency calls on a locked device (see
page 48). A locked device still rings or vibrates for incoming
calls or messages, but you do not need to unlock it to answer
a call.