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Netgear AX3600 User Manual - Page 7

Troubleshooting, Supplemental Information, Troubleshoot Internet browsing

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Nighthawk AX5 5-Stream WiFi Router Add a custom port forwarding service 141 Edit a port forwarding service 142 Delete a port forwarding entry 143 Application xxample: Make a local web server public...........143 How the router implements the port forwarding rule 144 Port triggering 144 Add a port triggering service 145 Enable port triggering 146 Application example: Port triggering for Internet relay chat port triggering 146 Chapter 12 Troubleshooting Quick tips 149 Sequence to restart your network 149 Check the power adapter and Ethernet cable connections...149 Check the WiFi settings 149 Check the network settings 149 Troubleshoot with the LEDs 150 Standard LED behavior when the router is powered on........150 LEDs never turn off 150 Power LED is off or blinking 151 Internet or Ethernet LAN port LEDs are off 151 WiFi LED is off 151 You cannot log in to the router 152 You cannot access the Internet 153 Troubleshoot Internet browsing 154 Changes are not saved 155 Troubleshoot WiFi connectivity 155 Troubleshoot your network using the ping utility 156 Test the LAN path to your router 156 Test the path from a Windows-based computer to a remote device 157 Chapter 13 Supplemental Information Factory Settings 159 Technical Specifications 160 7

Section	Page
Contents	3
1. Hardware Setup	8
Unpack your router	9
Top panel LEDs and buttons	10
Rear panel	12
Router label	13
Attach and position the antennas	13
Position your router	14
Wall-Mount Your Router	15
Cable your router	16
2. Connect to the network and access the router	17
Connect to the router network	18
Connect to the router using a wired connection	18
Connect to the router WiFi network	18
Connect to the WiFi network using WPS	18
Types of logins	19
Use a web browser to access the router	19
Automatic Internet Setup	19
Log in to the router	21
Install and manage your router with the Nighthawk app	21
Change the language	22
3. Specify Your Internet Settings	23
Use the Internet Setup Wizard	24
Manually set up the Internet connection	24
Specify an Internet connection without a login	24
Specify an Internet connection that uses a login	26
Specify IPv6 Internet connections	27
Requirements for entering IPv6 addresses	28
Use auto detect for an IPv6 Internet connection	28
Set up an IPv6 6to4 tunnel Internet connection	29
Set up an IPv6 pass-through Internet connection	31
Set up an IPv6 fixed Internet connection	31
Set up an IPv6 DHCP Internet connection	33
Set up an IPv6 PPPoE Internet connection	34
Use auto config for an IPv6 Internet connection	36
Set up an IPv6 6rd Internet connection	37
Manage the MTU size	39
MTU concepts	39
Change the MTU size	40
4. Control Access to the Internet	42
Enable access control to allow or block access to the Internet	43
Use keywords to block Internet sites	44
Block services from the Internet	46
Delete keywords from the blocked list	47
Prevent blocking on a trusted computer	48
Manage network access control lists	48
Schedule when to block Internet sites and services	49
Set up security event email notifications	50
5. Manage Network Settings	52
View or change the WAN settings	53
Set up a default DMZ server	54
Change the Router’s Device Name	55
Change the LAN TCP/IP settings	55
Specify the IP addresses that the router assigns	57
Disable the DHCP server feature in the router	58
Manage reserved LAN IP addresses	59
Reserve an IP address	59
Edit a reserved IP address	60
Delete a reserved IP address entry	60
Use the WPS Wizard for WiFi connections	61
Specify basic WiFi settings	62
Change the WiFi mode	63
Change the WiFi mode if AX WiFi is enabled	64
Change the WiFi mode if AX WiFi is disabled	65
Change the Transmission Power Control	66
Change the WiFi password or the WiFi security	67
Set up a guest WiFi network	68
Enable or disable the WiFi radios	70
Set up a WiFi schedule	71
Set up the router as a WiFi access point	72
Set up a bridge for a port group or VLAN tag group	73
Set up a bridge for a port group	73
Set up a bridge for a VLAN tag group	74
Set up an IPTV port	76
Manage custom static routes	77
Set up a static route	77
Edit a static route	79
Delete a static route	79
Enable or disable implicit beamforming	80
Enable or disable MU-MIMO	80
Enable or disable PMF	81
Enable bridge mode	82
6. Optimize Performance	84
Use Dynamic QoS to optimize Internet traffic management	85
Enable Dynamic QoS	85
Enable or disable the automatic QoS database update	86
Manually update the dynamic QoS database	86
Improve network connections with Universal Plug and Play	87
Wi-Fi Multimedia Quality of Service	88
Enable or disable AX WiFi	89
Enable or disable Smart Connect	90
Enable or Disable OFDMA	91
7. Manage Your Router	93
Update the router firmware	94
Check for new firmware and update the router	94
Manually upload firmware to the router	95
Change the admin password	96
Enable admin password recovery	96
Recover the admin password	97
View information about the router and the Internet and WiFi settings	98
Display the statistics of the Internet port	99
Check the Internet connection status	100
View and manage logs of router activity	101
View devices currently on the network	102
Monitor Internet traffic	102
Manage the router configuration file	104
Back up the settings	104
Erase the settings	104
Restore the settings	105
Connect to your router with Anywhere Access	106
Turn off the router LEDs	106
Set your time zone	107
Specify ReadyDLNA media server settings	108
Return the router to its factory default settings	109
Use the Reset button	109
Erase the settings	109
8. Share USB Storage Devices Attached to the Router	111
USB device requirements	112
Connect a USB storage device to the router	112
Access a storage device connected to the router from a Windows-based computer	113
Map a USB device to a Windows network drive	113
Access a storage device that is connected to the router from a Mac	114
Enable FTP access within your network	115
View network folders on a storage device	115
Add a network folder on a USB storage device	116
Edit a network folder on a USB storage device	117
Safely remove a USB storage device	118
9. Use Dynamic DNS to Access USB Storage Devices Through the Internet	120
Set up and manage Dynamic DNS	121
Set up FTP access through the Internet	121
Your personal FTP server	122
Set up your personal FTP server	122
Set up a new Dynamic DNS account	123
Specify a DNS account that you already created	123
Change the Dynamic DNS settings	124
Access USB storage devices through the Internet	125
10. Use VPN to Access Your Network	126
Set up a VPN connection	127
Specify VPN service in the router	127
Install OpenVPN software	128
Install OpenVPN Software on Your Windows Computer	128
Install OpenVPN software on your Mac computer	131
Install OpenVPN software on an iOS device	132
Install OpenVPN software on an Android device	132
Use a VPN tunnel on your Windows computer	133
Use VPN to access the router’s USB device and media	135
Use VPN to access your Internet service at home	135
Set up VPN client Internet access in the router	136
Block VPN client Internet access in the router	136
Use a VPN tunnel to access your Internet service at home	137
11. Manage port forwarding and port triggering	139
Manage port forwarding to a local server	140
Set up port forwarding to a local server	140
Add a custom port forwarding service	141
Edit a port forwarding service	142
Delete a port forwarding entry	143
Application xxample: Make a local web server public	143
How the router implements the port forwarding rule	144
Port triggering	144
Add a port triggering service	145
Enable port triggering	146
Application example: Port triggering for Internet relay chat	146
12. Troubleshooting	148
Quick tips	149
Sequence to restart your network	149
Check the power adapter and Ethernet cable connections	149
Check the WiFi settings	149
Check the network settings	149
Troubleshoot with the LEDs	150
Standard LED behavior when the router is powered on	150
LEDs never turn off	150
Power LED is off or blinking	151
Internet or Ethernet LAN port LEDs are off	151
WiFi LED is off	151
You cannot log in to the router	152
You cannot access the Internet	153
Troubleshoot Internet browsing	154
Changes are not saved	155
Troubleshoot WiFi connectivity	155
Troubleshoot your network using the ping utility	156
Test the LAN path to your router	156
Test the path from a Windows-based computer to a remote device	157
13. Supplemental Information	158
Factory Settings	159

Match case Limit results 1 per page

Add a custom port forwarding service

.....................................

141

Edit a port forwarding service

....................................................

142

Delete a port forwarding entry

..................................................

143

Application xxample: Make a local web server public

...........

143

How the router implements the port forwarding rule

.............

144

Port triggering

..................................................................................

144

Add a port triggering service

.....................................................

145

Enable port triggering

................................................................

146

Application example: Port triggering for Internet relay chat port

triggering

......................................................................................

146

Chapter 12 Troubleshooting

Quick tips

...........................................................................................

149

Sequence to restart your network

.............................................

149

Check the power adapter and Ethernet cable connections...149

Check the WiFi settings

..............................................................

149

Check the network settings

........................................................

149

Troubleshoot with the LEDs

............................................................

150

Standard LED behavior when the router is powered on

........

150

LEDs never turn off

......................................................................

150

Power LED is off or blinking

.......................................................

151

Internet or Ethernet LAN port LEDs are off

..............................

151

WiFi LED is off

..............................................................................

151

You cannot log in to the router

.......................................................

152

You cannot access the Internet

.......................................................

153

Troubleshoot Internet browsing

.....................................................

154

Changes are not saved

....................................................................

155

Troubleshoot WiFi connectivity

......................................................

155

Troubleshoot your network using the ping utility

........................

156

Test the LAN path to your router

...............................................

156

Test the path from a Windows-based computer to a remote

device

............................................................................................

157

Chapter 13 Supplemental Information

Factory Settings

................................................................................

159

Technical Specifications

..................................................................

160

Nighthawk AX5 5-Stream WiFi Router