Netgear DG834Nv1 Reference Manual - Page 86

Power LED Not On, Power LED is Red, LAN or Internet Port LEDs Not

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DG834N RangeMax NEXT Wireless ADSL2+ Modem Router Reference Manual If a port's LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port's LED is green. If the port is 10 Mbps, the LED will be amber. If any of these conditions does not occur, refer to the appropriate following section. Power LED Not On If the Power and other LEDs are off when your router is turned on: • Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet. • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED is Red When the router is turned on, it performs a power-on self test. If the Power LED turns red after a few seconds or at any other time during normal operation, there is a fault within the router. The power LED also turns red when you depress the factory default reset push button, and blinks red 3 times when that button is released. However, in this case, the wireless modem router is working normally. If the power LED turns red to indicate a router fault: • Cycle the power to see if the router recovers. If the power LED is still red one minute after power up: • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults. This will set the router's IP address to 192.168.0.1. This procedure is explained in "Using the Reset button" on page 7-9. If the error persists, you might have a hardware problem and should contact technical support. LAN or Internet Port LEDs Not On If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. 7-2 Troubleshooting v1.0, May 2006

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DG834N RangeMax NEXT Wireless ADSL2+ Modem Router Reference Manual
7-2
Troubleshooting
v1.0, May 2006
If a port’s LED is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the
LED will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your router is turned on:
•
Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
•
Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
Power LED is Red
When the router is turned on, it performs a power-on self test. If the Power LED turns red after a
few seconds or at any other time during normal operation, there is a fault within the router. The
power LED also turns red when you depress the factory default reset push button, and blinks red 3
times when that button is released. However, in this case, the wireless modem router is working
normally.
If the power LED turns red to indicate a router fault:
•
Cycle the power to see if the router recovers.
If the power LED is still red one minute after power up:
•
Cycle the power to see if the router recovers.
•
Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in
“Using the Reset button” on page 7-9
.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or Internet Port LEDs Not On
If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check
the following:
•
Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.