Netgear DG834Nv1 Reference Manual - Page 87
Troubleshooting the Web Configuration Interface
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DG834N RangeMax NEXT Wireless ADSL2+ Modem Router Reference Manual • Make sure that power is turned on to the connected hub or workstation. • Be sure you are using the correct cable: - When connecting the router's Internet ADSL port, use the cable that was supplied with the DG834N. Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure your computer's IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer's address should be in the range of 192.168.0.2 to 192.168.0.254. Follow the instructions in "Preparing a Computer for Network Access:" in Appendix B to configure your computer. Note: If your computer's IP address is shown as 169.254.x.x, recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router and reboot your computer. • If your router's IP address was changed and you do not know the current IP address, clear the router's configuration to factory defaults. This will set the router's IP address to 192.168.0.1. This procedure is explained in "Using the Reset button" on page 7-9. • Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. • Try quitting the browser and launching it again. • Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information. Troubleshooting 7-3 v1.0, May 2006