Netgear DM111Pv1 DM111Pv1 Reference Manual - Page 40

DM111P ADSL2+ Ethernet Modem Reference Manual c. The ADSL port LED is lit, indicating that your modem is synchronized to your ISP's DSLAM. d. The Internet LED is lit to indicate that you have an Internet connection. If any of these conditions does not occur, refer to the appropriate following section. Power LED Not On If the Power and other LEDs are off when your modem is turned on: • Make sure that the power cord is properly connected to your modem, that the power supply adapter is properly connected to a functioning power outlet, and the power switch on the back of the modem is pressed in. • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED Never Turns Green If the Power LED never turns green, the modem's self-test procedure failed. • Cycle the power to see if the modem recovers. • Clear the modem's configuration to factory defaults. This will set the modem's IP address to 192.168.0.1. This procedure is explained in "Using the Reset button" on page 4-7. If the error persists, you might have a hardware problem and should contact technical support. ADSL LED not On or Blinking If the ADSL LED is not lit, no ADSL link is detected. Check the following: • Make sure that the telephone jack is live-temporarily connect a standard telephone to the telephone jack to check for a dial tone. • Make sure that the telephone cable connections are secure at the modem and at the ADSL- capable telephone jack. If the ADSL LED is on, but is continuously blinking, the modem cannot synchronize with your ISP's equipment. If you have just installed the modem and the ADSL LED has never been solid on, check the following: 4-2 Troubleshooting v1.0, August 2006