Nokia Lumia 710 User Guide - Page 78

78 Product and safety information (iii) Three (3) months for the CD-ROM and carrying cases. No repair or replacement will renew or extend the warranty periods. However, original or replacement parts or replacement Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or for ninety (90) days from the date of repair or replacement, whichever is longer. 3. HOW TO OBTAIN YOUR WARRANTY SERVICE If you suspect that your Product may require service under this Warranty, please first visit www.nokia.com/support and follow the instructions on how to troubleshoot the suspected issue. You can also call the Nokia Careline for assistance: Tel: 1-888-NOKIA-2U (1-888-665-4228) Web site: www.nokia.com/support For TTY/TDD users: 1-800-24-NOKIA (1-800-246-6542) If you contact the Nokia Careline or use other available support, please have the following information readily available: • Your name, address, telephone number, Nokia user account details, and other contact information; • Your Product type, name, model number, product code, and serial number, which are available from the sales package of your Product; • Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and • A short description of the issue affecting your Product. If you visit a Nokia authorized service center for assistance under this Warranty, please remember to bring along a copy of the original proof of purchase. You must inform Nokia or a Nokia authorized service center of the issue affecting your Product within a reasonable time from noticing it and always before the applicable warranty period expires (see section 2 above). 4. WHAT THIS WARRANTY DOES NOT COVER Nokia does not provide a warranty for the following: 1. User guides; 2. Any third party software, settings, content, data, or links installed or downloaded onto your Product at any time; 3. Nokia and third party services or enabling clients (please read the terms and conditions that may accompany the services to review your applicable rights and obligations); 4. Normal wear and tear; 5. Reduced charging capacity of the battery, which is a result of the natural end of life process of batteries; 6. Defects or damage caused by: (a) misuse, (b) exposure to abnormal conditions, improper storage, exposure to moisture or dampness, (b) not using your Product in accordance with the user guide, (c) using your Product with, or connecting it to, any product, accessory, software, or service not manufactured or supplied by Nokia, (d) any products combined with your Product by a third party, or (e) other acts beyond Nokia's reasonable control; 7. Damage caused by hacking, cracking, viruses, or other malware, or by unauthorized access to services, accounts, computer systems or networks;