Oki B6500dn Guide: Network User's, B6500 (English Network User's Guide) - Page 49

When Using UNIX, The printer is not printing

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When Using UNIX The printer is not printing Cause Verification Action Incorrect IP address. Ask the network administrator to check if the IP address is correct. Set up the correct IP address for the printer. Error occurs on the network connecting the workstation and the printer. Activate the network Ask the network test mode (ping) on administrator to look into the workstation to the network failure. check the communication status. Unable to set the correct printer entry on the workstation. Check and correct the Re-enter the correct printer entry settings printer entry. on the workstation. Check the/etc/printcap file on the workstation or use the "lpstat" command to troubleshoot. The printer is in the offline status. Check whether "Offline" is displayed on the printer control panel. Press the button. If LPD spool is set to Check the remaining [On], the print data storage capacity of the sent by the user in a destination device. single print instruction has exceeded the remaining storage capacity of the destination device. 1. If single print data has exceeded the storage capacity of the destination device, free space on the device, or split the file into smaller ones to keep them below the remaining storage space. 2. If multiple files have exceeded the storage of the destination device, reduce the number of files which can be sent at a time. B6500 Network User's Guide Troubleshooting - 49

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B6500 Network User’s Guide
Troubleshooting - 49
When Using UNIX
The printer is not printing
Cause
Verification
Action
Incorrect IP address.
Ask the network
administrator to check
if the IP address is
correct.
Set up the correct IP
address for the printer.
Error occurs on the
network connecting the
workstation and the
printer.
Activate the network
test mode (ping) on
the workstation to
check the
communication status.
Ask the network
administrator to look into
the network failure.
Unable to set the
correct printer entry
on the workstation.
Check and correct the
printer entry settings
on the workstation.
Check the/etc/printcap
file on the workstation
or use the "lpstat"
command to
troubleshoot.
Re-enter the correct
printer entry.
The printer is in the
offline status.
Check whether "Off-
line" is displayed on
the printer control
panel.
Press the <ON LINE>
button.
If LPD spool is set to
[On], the print data
sent by the user in a
single print instruction
has exceeded the
remaining storage
capacity of the
destination device.
Check the remaining
storage capacity of the
destination device.
1. If single print data
has exceeded the
storage capacity of
the destination
device, free space on
the device, or split
the file into smaller
ones to keep them
below the remaining
storage space.
2. If multiple files have
exceeded the storage
of the destination
device, reduce the
number of files which
can be sent at a time.