Oki B6500dn Guide: Network User's, B6500 (English Network User's Guide) - Page 52

The printer does not appear in Chooser., the Windows NT Server.

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Using EtherTalk The printer does not appear in Chooser. Cause 1 Verification 1 Action 1 Cause 2 Verification 2 Action 2 Treatment In Chooser, only the NBP entity name of which entity type is Laser/Writer is displayed. The printer is set up as a slave of the Apple Share Print Server or the Windows NT Server and the NBP entity name of the printer has been changed from LaserWriter. Use of a network management application software, such as Apple Inter- Pole, and check that the type of the NBP entity name of the printer has been changed from LaserWriter. If the type of NBP entity name of the printer has been changed from Laser/Writer, the printer cannot be selected in the Chooser. If the printer must be selected, open the printer using the Apple Share Print Server or the Windows NT Server. The Macintosh printer driver searches for a printer with the printer name specified in the Chooser and the zone name of Apple Talk. If the network is not connected correctly, the printer cannot be found. Use of a network management application software, such as Apple Inter-Pole, and check that the printer exists on the network. Check that the network is connected correctly. If the printer cannot be found on the network, the printer may be off or the network cable maybe faulty. If the printer is on and the network cable normal, contact our Printer Support Desk. B6500 Network User's Guide Troubleshooting - 52

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B6500 Network User’s Guide
Troubleshooting - 52
Using EtherTalk
The printer does not appear in Chooser.
Treatment
Cause 1
In Chooser, only the NBP entity name of which entity
type is Laser/Writer is displayed.
The printer is set up as a slave of the Apple Share Print
Server or the Windows NT Server and the NBP entity
name of the printer has been changed from LaserWriter.
Verification 1
Use of a network management application software, such
as Apple Inter- Pole, and check that the type of the NBP
entity name of the printer has been changed from
LaserWriter.
Action 1
If the type of NBP entity name of the printer has been
changed from Laser/Writer, the printer cannot be
selected in the Chooser. If the printer must be selected,
open the printer using the Apple Share Print Server or
the Windows NT Server.
Cause 2
The Macintosh printer driver searches for a printer with the
printer name specified in the Chooser and the zone name of
Apple Talk.
If the network is not connected correctly, the printer cannot be
found.
Verification 2
Use of a network management application software, such
as Apple Inter-Pole, and check that the printer exists on
the network.
Check that the network is connected correctly.
Action 2
If the printer cannot be found on the network, the printer may
be off or the network cable maybe faulty.
If the printer is on and the network cable normal, contact our
Printer Support Desk.