Oki LE850DT LE840/LE850 Users Guide - Page 87
Error Messages Cont., Error Messages, Problems/Cause, Solutions,
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5. TROUBLESHOOTING 5.1 Error Messages 5.1 Error Messages (Cont.) Error Messages CUTTER ERROR (Only when the cutter module is installed on the printer.) Problems/Cause 1. The media is jammed in the cutter. NO PAPER 2. The Cutter Cover is not attached properly. 1. The media has run out. 2. The media is not loaded properly. 3. The media sensor position has not been adjusted properly. 4. Media sensor has not been properly calibrated for the media being used. RIBBON ERROR 5. The media is slack. 1. The ribbon is not fed properly. NO RIBBON 2. The ribbon is not loaded. 3. The ribbon sensor has a problem. The ribbon has run out. REWIND FULL The Built-in Rewinder Unit is full. EXCESS HEAD TEMP The Print Head has overheated. HEAD ERROR POWER FAILURE There is a problem with the Print Head. A momentary power failure has occurred. Power off/on timing is too fast. Solutions 1. Remove the jammed media. Press the [RESTART] key. If this does not solve the problem, turn off the printer, and call an Oki Data authorised service representative. ⇒ Section 4.1.3. 2. Attach the Cutter Cover properly. 1. Load new media. Press the [RESTART] key. ⇒ Section 2.3.1. 2. Reload the media correctly. Press the [RESTART] key. ⇒ Section 2.3.1. 3. Adjust the sensor position. Press the [RESTART] key. ⇒ Section 2.3.1. 4. Refer to Section 2.10 to set the threshold. If this does not solve the problem, turn off the printer, and call an Oki Data authorised service representative. 5. Take up any slack in the media. 1. Remove the ribbon and check the status of the ribbon. Replace the ribbon if necessary. If the problem is not solved, turn off the printer, and call an Oki Data authorised service representative. 2. Load a ribbon. ⇒ Section 2.3.2 3. Turn off the printer and call an Oki Data authorised service representative. Load a new ribbon. Press the [RESTART] key. ⇒ Section 2.3.2. Remove the backing paper from the BuiltIn Rewinder Unit. Press the [RESTART] key. Turn off the printer and allow it to cool down for about 3 minutes. If this does not solve the problem call an Oki Data authorised service representative. Replace the Print Head. Check that the power source, which supplies power to the printer, is the correct rating. If the printer shares the same power outlet with other electrical appliances that consume large amounts of power, use a different outlet. Turn on the printer after LED is not blinking. (Power turn on during LED blinking) E5- 2