Oki LE850DT LE840/LE850 Users Guide - Page 88

Error Messages Cont., Problems/Cause, Solutions

Page 88 highlights

5. TROUBLESHOOTING 5.1 Error Messages 5.1 Error Messages (Cont.) Error Messages SYSTEM ERROR MEMORY WRITE ERR. FORMAT ERROR MEMORY FULL EEPROM ERROR RFID WRITE ERROR RFID ERROR LOW BATTERY SYNTAX ERROR PASSWORD INVALID Please Power OFF Other error messages Problems/Cause 1. The printer is used in a location where it is subject to noise or there are power cords from other electrical appliances near the printer or interface cables. 2. The Power Cord of the printer is not grounded. 3. The printer shares the same power source with any other electrical appliances. 4. An application software used on your host computer has an error or malfunction. An error has occurred in writing to the flash ROM/USB memory. An error has occurred in formatting the flash ROM/USB memory. Saving failed because of insufficient storage space in the flash ROM/USB memory. Data cannot be read-from or written-to a backup EEPROM properly. The printer did not succeed in writing data onto an RFID tag after retrying the specified number of times. The printer cannot communicate with the RFID module. The voltage of the Real Time Clock Battery is low. While the printer is in the Download mode for upgrading the firmware, it receives an improper command, for example, an Issue Command. A wrong password was entered three consecutive times. A hardware or software problem may have occurred. Solutions 1. Keep the printer and the interface cables away from the source of noise 2. Ground the Power Cord. 3. Provide an exclusive power source for the printer. 4. Confirm the host computer operates properly. Turn the printer off, and then on again. Turn the printer off, and then on again. Turn the printer off, and then on again. Turn the printer off, and then on again. Press the [RESTART] key. Turn the printer off, and then on again. If you wish to keep using the same battery even after "LOW BATTERY" error occurs, turn off the printer and start it in the system mode, set the date and time for the RTC and reboot the printer. As long as the power is on the date and time will be correct. Call an Oki Data authorised service representative to replace the battery. Turn the printer off, and then on again. Please consult the system administrator. Turn the printer off and then on. If this does not solve the problem, turn off the printer, and call an Oki Data authorised service representative. E5- 3

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5. TROUBLESHOOTING
5.1 Error Messages
E5- 3
5.1
Error Messages (Cont.)
Error Messages
Problems/Cause
Solutions
1.
The printer is used in a location
where it is subject to noise or there
are power cords from other electrical
appliances near the printer or
interface cables.
1. Keep the printer and the interface
cables away from the source of noise
2.
The Power Cord of the printer is not
grounded.
2. Ground the Power Cord.
3. The printer shares the same power
source with any other electrical
appliances.
3. Provide an exclusive power source for
the printer.
SYSTEM ERROR
4. An application software used on
your host computer has an error or
malfunction.
4. Confirm the host computer operates
properly.
MEMORY WRITE ERR.
An error has occurred in writing to the
flash ROM/USB memory.
Turn the printer off, and then on again.
FORMAT ERROR
An error has occurred in formatting the
flash ROM/USB memory.
Turn the printer off, and then on again.
MEMORY FULL
Saving failed because of insufficient
storage space in the flash ROM/USB
memory.
Turn the printer off, and then on again.
EEPROM ERROR
Data cannot be read-from or written-to a
backup EEPROM properly.
Turn the printer off, and then on again.
RFID WRITE ERROR
The printer did not succeed in writing
data onto an RFID tag after retrying
the specified number of times.
Press the
[RESTART]
key.
RFID ERROR
The printer cannot communicate with
the RFID module.
Turn the printer off, and then on
again.
LOW BATTERY
The voltage of the Real Time Clock
Battery is low.
If you wish to keep using the same battery
even
after
“LOW
BATTERY”
error
occurs, turn off the printer and start it in
the system mode, set the date and time for
the RTC and reboot the printer.
As long
as the power is on the date and time will
be correct.
Call an Oki Data authorised service
representative to replace the battery.
SYNTAX ERROR
While the printer is in the Download
mode for upgrading the firmware, it
receives an improper command, for
example, an Issue Command.
Turn the printer off, and then on again.
PASSWORD INVALID
Please Power OFF
A wrong password was entered three
consecutive times.
Please consult the system administrator.
Other error messages
A hardware or software problem may
have occurred.
Turn the printer off and then on.
If this
does not solve the problem, turn off the
printer, and call an Oki Data authorised
service representative.