Oki LE850DT LE840/LE850 Users Guide - Page 89
Possible Problems, Causes, Solutions, Media
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5. TROUBLESHOOTING 5.2 Possible Problems 5.2 Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems The printer will not turn on. The media will not feed. Causes 1. The Power Cord is disconnected. 2. The AC outlet is not functioning correctly. 3. The fuse has blown, or the circuit breaker has tripped. 1. The media is not loaded properly. 2. The printer is in an error condition. Pressing the [FEED] key in the initial state results in an error. Nothing is printed on the media. A feed was attempted contrary to the following default conditions. Sensor type: Gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm 1. The media is not loaded properly. 2. The ribbon is not loaded properly. The printed image is blurred. 3. The print head is not installed properly. 4. The combination of the ribbon and media is not correct. 1. The combination of the ribbon and media is not correct. 2. The Print Head is not clean. The cutter does not cut. 1. The Cutter Cover is not attached properly. 2. The media is jammed in the Cutter. 3. The cutter blade is dirty. The Strip Module does Label stock is too thin or the glue is too not remove labels from sticky. the backing paper. Solutions 1. Plug in the Power Cord. 2. Test with a power cord from another electrical appliance. 3. Check the fuse or circuit breaker. 1. Load the media properly. ⇒ Section 2.3.1. 2. Solve the error in the message display. (See Section 5.1 for more detail.) Change the print condition by using the printer driver or a print command so that it corresponds to your printing conditions. Clear the error state by pressing the [RESTART] key. 1. Load the media properly. ⇒ Section 2.3.1. 2. Load the ribbon properly. ⇒ Section 2.3.2. 3. Install the print head properly and close the Print Head Block. 4. Select an appropriate ribbon for the media type being used. 1. Select an appropriate ribbon for the media type being used. 2. Clean the print head using the Print Head Cleaner or a cotton swab slightly moistened with ethyl alcohol. 1. Attach the Cutter Cover properly. 2. Remove the jammed paper. ⇒ Section 4.1.3. 3. Clean the cutter blade. ⇒ Section 4.1.3. 1. Refer to Section 7.1 Media and change the label. 2. Set the Pre Peel function to ON. ⇒Section 2.6.2. E5- 4