Oki LE850DT LE840/LE850 Users Guide - Page 89

Possible Problems, Causes, Solutions, Media

Page 89 highlights

5. TROUBLESHOOTING 5.2 Possible Problems 5.2 Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems The printer will not turn on. The media will not feed. Causes 1. The Power Cord is disconnected. 2. The AC outlet is not functioning correctly. 3. The fuse has blown, or the circuit breaker has tripped. 1. The media is not loaded properly. 2. The printer is in an error condition. Pressing the [FEED] key in the initial state results in an error. Nothing is printed on the media. A feed was attempted contrary to the following default conditions. Sensor type: Gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm 1. The media is not loaded properly. 2. The ribbon is not loaded properly. The printed image is blurred. 3. The print head is not installed properly. 4. The combination of the ribbon and media is not correct. 1. The combination of the ribbon and media is not correct. 2. The Print Head is not clean. The cutter does not cut. 1. The Cutter Cover is not attached properly. 2. The media is jammed in the Cutter. 3. The cutter blade is dirty. The Strip Module does Label stock is too thin or the glue is too not remove labels from sticky. the backing paper. Solutions 1. Plug in the Power Cord. 2. Test with a power cord from another electrical appliance. 3. Check the fuse or circuit breaker. 1. Load the media properly. ⇒ Section 2.3.1. 2. Solve the error in the message display. (See Section 5.1 for more detail.) Change the print condition by using the printer driver or a print command so that it corresponds to your printing conditions. Clear the error state by pressing the [RESTART] key. 1. Load the media properly. ⇒ Section 2.3.1. 2. Load the ribbon properly. ⇒ Section 2.3.2. 3. Install the print head properly and close the Print Head Block. 4. Select an appropriate ribbon for the media type being used. 1. Select an appropriate ribbon for the media type being used. 2. Clean the print head using the Print Head Cleaner or a cotton swab slightly moistened with ethyl alcohol. 1. Attach the Cutter Cover properly. 2. Remove the jammed paper. ⇒ Section 4.1.3. 3. Clean the cutter blade. ⇒ Section 4.1.3. 1. Refer to Section 7.1 Media and change the label. 2. Set the Pre Peel function to ON. ⇒Section 2.6.2. E5- 4

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5. TROUBLESHOOTING
5.2 Possible Problems
E5- 4
5.2 Possible Problems
This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems
Causes
Solutions
1. The Power Cord is disconnected.
1. Plug in the Power Cord.
2. The AC outlet is not functioning
correctly.
2.
Test with a power cord from another
electrical appliance.
The printer will not
turn on.
3.
The fuse has blown, or the circuit
breaker has tripped.
3. Check the fuse or circuit breaker.
1. The media is not loaded properly.
1. Load the media properly.
Section 2.3.1
.
The media will not
feed.
2.
The printer is in an error condition.
2.
Solve the error in the message display.
(See
Section 5.1
for more detail.)
Pressing the
[FEED]
key in the initial state
results in an error.
A feed was attempted contrary to the
following default conditions.
Sensor type: Gap sensor
Printing method: Thermal transfer
Media pitch: 76.2 mm
Change the print condition by using the
printer driver or a print command so that
it corresponds to your printing conditions.
Clear the error state by pressing the
[RESTART]
key.
1. The media is not loaded properly.
1. Load the media properly.
Section 2.3.1.
2. The ribbon is not loaded properly.
2. Load the ribbon properly.
Section 2.3.2
.
3. The print head is not installed
properly.
3. Install the print head properly and
close the Print Head Block.
Nothing is printed on
the media.
4. The combination of the ribbon and
media is not correct.
4. Select an appropriate ribbon for the
media type being used.
1. The combination of the ribbon and
media is not correct.
1. Select an appropriate ribbon for the
media type being used.
The printed image is
blurred.
2. The Print Head is not clean.
2.
Clean the print head using the Print
Head Cleaner or a cotton swab slightly
moistened with ethyl alcohol.
1. The Cutter Cover is not attached
properly.
1. Attach the Cutter Cover properly.
2.
The media is jammed in the Cutter.
2. Remove the jammed paper.
Section 4.1.3
.
The cutter does not
cut.
3. The cutter blade is dirty.
3. Clean the cutter blade.
Section 4.1.3
.
1. Refer to
Section 7.1
Media
and
change the label.
The Strip Module does
not remove labels from
the backing paper.
Label stock is too thin or the glue is too
sticky.
2.
Set the Pre Peel function to ON.
Section 2.6.2
.