Palm 1048NA User Manual - Page 316

CHAPTER 20 Common Questions I forgot the password, and my handheld is locked. First, use the password hint to try to remember the password. If this doesn't help or if you do not have a password hint, you must perform a hard reset to continue using your handheld. Performing a hard reset deletes all of the information on your handheld. To protect your info and create a backup of your info, synchronize to back up the contents of your handheld to your computer often. Beaming I can't beam information to another handheld or other device. NOTE Depending on the receiving handheld model, not all information may be sent correctly. • If you are beaming to another Palm Powered™ device, confirm that your handheld and the other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path between the two handhelds is clear of obstacles. Beaming distances to other devices with an IR port may be different. • Move your handheld closer to the receiving device. • Make sure the receiving device has beam receive enabled. • Perform a soft reset on both your handheld and the receiving device. • Avoid beaming in bright sunlight or fluorescent light. These produce infrared noise that can make beaming go slower or, in some cases, prevent it from working at all. Palm® Z22 Handheld 302