Panasonic CF-19PJRDX2M Reference Manual - Page 141
Fingerprint Reader (only for model with Fingerprint Reader)
UPC - 092281894652
View all Panasonic CF-19PJRDX2M manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 141 highlights
Troubleshooting (Advanced) 141 Fingerprint Reader (only for model with Fingerprint Reader) The sensor does not enroll or authenti- z Slide your finger correctly. For further information about enrollment and cate my fingerprint. authentication, refer to "How to Use the Fingerprint Reader" (Î page 68) and [Fingerprint Tutorial]. • Click (Start)*6 - [All Programs] - [Protector Suite] - [Control Center] - [Help] - [Tutorial]. z The sensor enrolls or authenticates no fingerprint, or performs authentication poorly, despite the correct way of finger sliding when your finger is in any of the conditions stated below: • Rough skin, or injured finger (with a cut or a skin inflammation) • Extremely dry • Soiled with mud or oil • Fingerprint has been worn and has faded • Wet with water or sweat • Wash your hands or wipe them dry. • Use a different finger for registration or authentication. • Treat your finger with a hand cream when it is rough skin or dry. z Clean the fingerprint sensor. For further information, refer to "Handling & Maintenance" (Î page 75). z The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support. Sensor does not work. z Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator. You can always access the computer by using your Windows log on password. In convenient mode, any user can access the computer by using your Windows log on password. • To access [File Safe], [Personal Safe] [File Safe] can be always accessed by using the [File Safe] backup password. [Personal Safe] can be always accessed by using the [Personal Safe] backup password. • Other functions Replace/Repair the sensor, then follow the instructions in section "Replacing sensor." (Î page 143). Some limited functions (e.g. deleting passport) are available without a functional sensor. In case of deleted operation, it is necessary to cancel the fingerprint verification operation to get to the password dialog.