Panasonic DMPMS10 DMPMS10 User Guide - Page 30

Picture, Audio, 3D image is not output.

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Reference You have forgotten your ratings password. You want to cancel the ratings level. ¾ The ratings level returns to the factory preset. 1 Turn the unit on. 2 Press and hold [OK], the blue button and the yellow button on the remote control at the same time for more than 5 seconds. - INFO LED and POWER LED start to flash, and "00RET" is displayed on the screen. 3 Press [1] (right) repeatedly on the remote control until "03 VL" is displayed on the screen. 4 Press [OK]. This unit does not recognize the USB connection correctly. ¾ Disconnect and reconnect the USB cable. If it still does not recognize the connection, turn this unit off and on again. ¾ USB devices may not be recognized by this unit when connected using the following: - a USB hub - a USB extension cable ¾ If you connect USB HDD to this unit, use the USB cable that is supplied with the HDD. The unit switches to standby mode. ¾ This unit will automatically turn to standby mode after 30 minutes if it is inactive. Picture The images from this unit do not appear on the TV. Picture is distorted. ¾ An incorrect resolution is selected in "HDMI Resolution". Reset the setting as follows: 1 Turn the unit on. 2 Press and hold [OK], the blue button and the yellow button on the remote control at the same time for more than 5 seconds. - INFO LED and POWER LED start to flash. 3 Press and hold [8] and the blue button on the remote control at the same time for more than 5 seconds. Set the item again. (> 24) - When Dolby Digital Plus audio is not output properly, select "Yes" in "Restore Default Settings" and make proper settings. (> 27) Video is not output in high-definition. ¾ Confirm that "HDMI Resolution" in the Setup menu is set properly. (> 24) 3D image is not output. ¾ Is there a non-3D compatible amplifier/receiver connected between this unit and a TV? (> 8) ¾ Are the settings on this unit and the TV correct? (> 20) ¾ Is the amplifier/receiver that is connected between this unit and TV on? A black band is displayed around the edge of the screen. The aspect ratio of the screen is abnormal. ¾ Confirm the "TV Aspect" is set properly. (> 27) ¾ Adjust the aspect setting on the TV. Audio Cannot hear the desired audio type. ¾ Check the connections and the "Digital Audio Output" settings. (> 8, 25) - 30 -

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Reference
You have forgotten your ratings password.
You want to cancel the ratings level.
¾
The ratings level returns to the factory preset.
1
Turn the unit on.
2
Press and hold [OK], the blue button and the
yellow button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash,
and “00RET” is displayed on the screen.
3
Press [
1
] (right) repeatedly on the remote
control until “03 VL” is displayed on the
screen.
4
Press [OK].
This unit does not recognize the USB
connection correctly.
¾
Disconnect and reconnect the USB cable. If it
still does not recognize the connection, turn
this unit off and on again.
¾
USB devices may not be recognized by this
unit when connected using the following:
– a USB hub
– a USB extension cable
¾
If you connect USB HDD to this unit, use the
USB cable that is supplied with the HDD.
The unit switches to standby mode.
¾
This unit will automatically turn to standby
mode after 30 minutes if it is inactive.
The images from this unit do not appear on
the TV.
Picture is distorted.
¾
An incorrect resolution is selected in “HDMI
Resolution”. Reset the setting as follows:
1
Turn the unit on.
2
Press and hold [OK], the blue button and the
yellow button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash.
3
Press and hold [8] and the blue button on the
remote control at the same time for more than
5 seconds.
Set the item again. (
>
24)
– When Dolby Digital Plus audio is not output
properly, select “Yes” in “Restore Default
Settings” and make proper settings. (
>
27)
Video is not output in high-definition.
¾
Confirm that “HDMI Resolution” in the Setup
menu is set properly. (
>
24)
3D image is not output.
¾
Is there a non-3D compatible amplifier/receiver
connected between this unit and a TV? (
>
8)
¾
Are the settings on this unit and the TV
correct? (
>
20)
¾
Is the amplifier/receiver that is connected
between this unit and TV on?
A black band is displayed around the edge of
the screen.
The aspect ratio of the screen is abnormal.
¾
Confirm the “TV Aspect” is set properly. (
>
27)
¾
Adjust the aspect setting on the TV.
Cannot hear the desired audio type.
¾
Check the connections and the “Digital Audio
Output” settings. (
>
8, 25)
Picture
Audio