Panasonic KX-TGE445B Operating Manual - Page 55

Answering system

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Useful Information Problem The 2nd caller's information is not displayed during an outside call. Cause/solution R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your phone service provider and subscribe to the desired service. After subscribing, you may need to contact your phone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem The unit does not record new messages. I cannot operate the answering system remotely. The unit does not emit the specified number of rings. Cause/solution R The answering system is turned off. Turn it on (page 41). R The message memory is full. Erase unnecessary messages (page 42, 43). R The recording time is set to "Greeting only". Change the setting (page 46). R Your phone service provider's voicemail service may be answering your calls before the unit's answering system can answer your calls. Change the unit's number of rings setting (page 46) to a lower value, or contact your phone service provider. R The answering system will not answer incoming calls while the other devices such as handsets are engaged in a call. R The remote access code is not set. Set the remote access code (page 45). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 45). R The answering system is turned off. Turn it on (page 45). R If the first ring is turned off ("No") (page 24), the number of rings decreases by 1 from the specified number of rings. For assistance, please visit http://shop.panasonic.com/support 55 TGE43xUS(en)_1112_ver021.pdf 55 2015/11/12 10:12:58

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Problem
Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 41).
R
The message memory is full. Erase unnecessary
messages (page 42, 43).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 46).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 46) to a lower value, or contact your phone
service provider.
R
The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 45).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 45).
R
The answering system is turned off. Turn it on (page 45).
The unit does not emit the
specified number of rings.
R
If the first ring is turned off (
“
No
”
) (page 24), the number
of rings decreases by 1 from the specified number of
rings.
For assistance, please visit http://shop.panasonic.com/support
55
Useful Information
TGE43xUS(en)_1112_ver021.pdf
55
2015/11/12
10:12:58