Panasonic KX-TGF382M KX-TGF38x Owner's Manual - Page 68

Troubleshooting, General use, Problem, Cause/solution, For assistance

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Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert them into the handset again. If the base unit batteries for power backup are installed, remove the batteries from the base unit, and then insert them into the base unit again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. I cannot pair a cellular phone to the base unit. Cause/solution R Place the handset on the charger to turn on the handset. R Make sure the batteries are installed correctly (page 9). R Fully charge the batteries (page 9). R Check the connections (page 9). R Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 48). R Depending on the compatibility of the cellular phone, you may not be able to pair it to the base unit. Confirm that your cellular phone supports the hands-free profile (HFP) specification. R Confirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R If your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone. R Some cellular phones may require you to enter the Bluetooth PIN to pairing. Confirm that you entered the correct PIN. 68 For assistance, please visit www.panasonic.com/support TGF38x(en)_1205_ver101.pdf 68 2014/12/05 10:20:16

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Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert them into the handset again.
If the base unit batteries for power backup are installed, remove the batteries from the base unit, and
then insert them into the base unit again.
General use
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
R
Place the handset on the charger to turn on the handset.
The unit does not work.
R
Make sure the batteries are installed correctly (page 9).
R
Fully charge the batteries (page 9).
R
Check the connections (page 9).
R
Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R
The handset has not been registered to the base unit. Register
the handset (page 48).
I cannot pair a cellular phone to
the base unit.
R
Depending on the compatibility of the cellular phone, you may
not be able to pair it to the base unit. Confirm that your cellular
phone supports the hands-free profile (HFP) specification.
R
Confirm that the Bluetooth feature of your cellular phone is
turned on. You may need to turn this feature on depending on
your cellular phone.
R
The Bluetooth technology on your cellular phone may not be
functioning normally. Turn off and on your cellular phone.
R
If your cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from your cellular phone.
R
Some cellular phones may require you to enter the Bluetooth
PIN to pairing. Confirm that you entered the correct PIN.
68
For assistance, please visit www.panasonic.com/support
Useful Information
TGF38x(en)_1205_ver101.pdf
68
2014/12/05
10:20:16