Panasonic KX-TGF382M KX-TGF38x Owner's Manual - Page 73

Alert On/Off, Voice alert, Greeting only, Problem, Cause/solution, Application Alerts manager]

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Problem App alert is not displayed or announced. or Text message alert is not displayed or announced. Answering system Problem The unit does not record new messages. I cannot operate the answering system remotely. The unit does not emit the specified number of rings. Useful Information Cause/solution R Confirm that the cellular phone supports the Message Access Profile (MAP) specification to use text message alert feature. R Confirm that the cellular phone supports the Serial Port Profile (SPP) specification to use App alert feature. R Confirm that the [Application Alerts manager] setting of your Android phone is turned on. R "Alert On/Off" is set to "Off". Set it to "On" (page 54). R "Voice alert" is set to "Off". Set it to "On" (page 54). R The Bluetooth device's Bluetooth notifications setting is turned off. R The handset selected to display and/or announce alerts is in use. R The Bluetooth device or its corresponding cellular line is in use. R Your cellular phone's Bluetooth feature is turned off. Turn it on. Cause/solution R The answering system is turned off. Turn it on (page 57). R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 58, 59). R The recording time is set to "Greeting only". Change the setting (page 63). R Your phone service provider's voicemail service may be answering your calls before the unit's answering system can answer your calls. Change the unit's number of rings setting (page 62) to a lower value, or contact your phone service provider. R The answering system will not answer incoming calls while the other devices such as headset or handsets are engaged in a call. R The remote access code is not set. Set the remote access code (page 61). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 61). R The answering system is turned off. Turn it on (page 62). R You cannot operate the answering system when calling a cellular phone paired to the base unit. R If the ring once setting is turned off (page 29), the number of rings decreases by 1 from the specified number of rings. For assistance, please visit www.panasonic.com/support 73 TGF38x(en)_1205_ver101.pdf 73 2014/12/05 10:20:16

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Problem
Cause/solution
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
R
Confirm that the cellular phone supports the Message Access
Profile (MAP) specification to use text message alert feature.
R
Confirm that the cellular phone supports the Serial Port Profile
(SPP) specification to use App alert feature.
R
Confirm that the
[Application Alerts manager]
setting of your
Android phone is turned on.
R
“
Alert On/Off
”
is set to
“
Off
”
. Set it to
“
On
”
(page 54).
R
“
Voice alert
”
is set to
“
Off
”
. Set it to
“
On
”
(page 54).
R
The Bluetooth device’s Bluetooth notifications setting is turned
off.
R
The handset selected to display and/or announce alerts is in
use.
R
The Bluetooth device or its corresponding cellular line is in use.
R
Your cellular phone’s Bluetooth feature is turned off. Turn it on.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 57).
R
The answering system does not answer or record calls from
cellular lines.
R
The message memory is full. Erase unnecessary messages
(page 58, 59).
R
The recording time is set to
“
Greeting only
”
. Change the
setting (page 63).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 62) to a lower value, or contact your phone service
provider.
R
The answering system will not answer incoming calls while the
other devices such as headset or handsets are engaged in a
call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote access code
(page 61).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 61).
R
The answering system is turned off. Turn it on (page 62).
R
You cannot operate the answering system when calling a
cellular phone paired to the base unit.
The unit does not emit the
specified number of rings.
R
If the ring once setting is turned off (page 29), the number of
rings decreases by 1 from the specified number of rings.
For assistance, please visit www.panasonic.com/support
73
Useful Information
TGF38x(en)_1205_ver101.pdf
73
2014/12/05
10:20:16