Panasonic WJHDE300 WJHDE300 User Guide - Page 18

■ Troubleshooting Symptom No power is supplied. ERROR indicator lights orange. Thermal error stops the unit. Cause Insufficient power cord connection POWER switch or HDD POWER switch is turned off. Cooling fan(s) may be faulty. Ambient temperature exceeds the operable range. Ventilation may be blocked. What to do Securely connect the power cord. Turn on the POWER switch and HDD POWER switch. Repair cooling fan(s). Arrange the ambient temperature so that it lies within the acceptable range. Remove obstacles blocking the openings or slots. See below for cleaning. ERROR indicator lights red. System fault Repair is required. Extension unit or added HDD is not recognized. Connection cables other than supplied may be used. Insufficient connector junction Powering up the recorder and units in opposite order The recorder and units are connected to different AC mains HDD installation position is wrong. MODE switch setting Use the supplied cable. Firmly join the cables and connectors. The order should be "the extension units first, then the recorder" or at the same time. Keep the above order for powering up, or rearrange AC mains connection to the same source. Install HDDs in order from the position #1, #2, #3, and #4. Never skip or reverse. Set the MODE switch appropriately. HDD access indicator alternately blinks orange and red or blinks green though no recording/playback. In recovery process of RAID5 Automatic periodic (every 5 seconds) data check in RAID5 Data recovery fails after replacing the HDDs in the RAID 5 mode. The HDD to be recovered may be faulty. Size of the new HDD may be smaller than before although nominally same. Not a problem Repair the faulty HDD. Install an HDD larger than before or the same size. The HDDs have not been replaced correctly. Never skip or reverse the position. The cables are not connected correctly to the Check that the cables are connected to HDDs. the HDDs correctly and firmly. HDD access indicator light/blink red. Disk drive is faulty in RAID5 mode. Repair the faulty HDD and implement The steady light means it is the first faulty drive, the recovery process. the blinking light means it is one of the later ones. HDD access indicator light red and orange. 18 System fault Red and orange lighting of these four bits displays error status as shown below. 8: Red 9: Orange 9 8 8 8: Hardware error 8 9 8 8: Hardware error 9 9 8 8: Hardware error 8 8 9 8: Hardware error 9 8 9 8: Hardware error 8 9 9 8: Hardware error 9 9 9 8: Hardware error 8 8 8 9: Hardware error 8 9 8 9: Hardware error 9 9 8 9: Hardware error 8 8 9 9: Hardware error 8 9 9 9: Disk CRC error Repair is required.