Pioneer VSX-21 Operating Instructions - Page 54

Additional Information Troubleshooting Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work. Symptom The power does not turn ON. Cause • The power plug is disconnected. • The protection circuit may have been activated. Remedy • Connect the power plug to the wall outlet. • Disconnect the power plug from the outlet, and insert again. The unit does not respond when the buttons are pressed. No sound is output when a function is selected. No image is output when a function is selected. • Static electricity caused by dry air. • Improper connections. • Sound is muted. • The volume is turned down. • The TAPE 2 MONITOR is ON. • Speakers are turned OFF. • Improper connections. • The input source is not properly selected. • Disconnect the power plug from the outlet, and insert again. • Make sure the component is connected correctly (refer to pages 9 to 14). • Press MUTING on the remote control. • Adjust MASTER VOLUME. • Press the TAPE 2 MONITOR button. • Press SPEAKERS or SPEAKERS (A/B) to select the speakers you connected. • Make sure the component is connected correctly (refer to pages 10, 11). • Press the correct function button. Considerable noise in radio broadcasts. • Incorrect frequency. • The antenna is not connected. • AC-3 RF and/or digital cables are near the antenna terminals and wires. FM broadcasts • The FM antenna is not fully extended or is poorly positioned. • Weak radio signals. • Tune in the correct frequency. • Connect the antenna (refer to page 8). • Route AC-3 RF and digital cables away from the antenna terminals and wires. • Fully extend the FM wire antenna, position for best reception, and secure to a wall. • Connect an outdoor FM antenna (refer to page 8). AM broadcasts • The AM antenna is poorly positioned. • Weak radio signals. • Interference cause by other equipment (fluorescent lamp, motor, etc.). • Adjust the direction and position for best reception. • Connect an additional internal or external AM antenna (refer to page 8). • Turn off the equipment causing the noise or move it away from the receiver. • Place the antenna farther away from the equipment causing the noise. 54