Ricoh IM C3510 Operating Instructions - Page 11

Troubleshooting

Page 11 highlights

3. Troubleshooting This section describes what to do when a message appears. If a Message is Displayed during Operation This section describes the machine's main messages. If other messages appear, follow their instructions. If the message still appears, contact your sales representative for details about the error. Messages About Starting Up Message Causes Solutions "This function is not available because user authentication has been set. Please contact the administrator. The application will be closed." The user started App for Universal Print when user authentication was set. Check with your administrator. "You do not have the privileges to use this function. The application will be closed." The user started App for Universal Print when the printer function was set to not be available under the Restrict Functions of Each Application. Check with your administrator. "Please register to Universal Print." The administrator started App for Universal Print without registration to Universal Print. Register to Universal Print. For details, see page 5 "Registration to Universal Print". "Not registered to Universal Print. Please contact the administrator. The application will be closed." The user started App for Check with your administrator. Universal Print without registration to Universal Print. "Sign in to Microsoft Azure." The administrator started App for Universal Print without being signed in to Microsoft Azure. Sign in to Microsoft Azure with an account that has administrative privileges. For details, see page 5 "Registration to Universal Print". 9

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3. Troubleshooting
This section describes what to do when a message appears.
If a Message is Displayed during Operation
This section describes the machine's main messages. If other messages appear, follow their instructions.
If the message still appears, contact your sales representative for details about the error.
Messages About Starting Up
Message
Causes
Solutions
"This function is not available
because user authentication
has been set. Please contact
the administrator. The
application will be closed."
The user started App for
Universal Print when user
authentication was set.
Check with your administrator.
"You do not have the
privileges to use this function.
The application will be
closed."
The user started App for
Universal Print when the
printer function was set to not
be available under the
Restrict Functions of Each
Application.
Check with your administrator.
"Please register to Universal
Print."
The administrator started
App for Universal Print
without registration to
Universal Print.
Register to Universal Print. For details,
see page 5 "Registration to Universal
Print".
"Not registered to Universal
Print. Please contact the
administrator. The
application will be closed."
The user started App for
Universal Print without
registration to Universal Print.
Check with your administrator.
"Sign in to Microsoft Azure."
The administrator started
App for Universal Print
without being signed in to
Microsoft Azure.
Sign in to Microsoft Azure with an
account that has administrative
privileges. For details, see page 5
"Registration to Universal Print".
9