Samsung BDP1500 User Manual (ENGLISH) - Page 63

HDCP High-bandwidth Digital Content Protection., PROBLEM, SOLUTION, Forgot password - troubleshooting

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● TROUBLESHOOTING PROBLEM Forgot password If you experience other problems. The picture is noisy or distorted No HDMI output. Abnormal HDMI output screen. SOLUTION • Press the $ button (in front panel) for more than 5 seconds with no disc inside. All settings including the password will revert to the factory settings. Don't use this unless absolutely necessary. • When the factory default settings are restored, all the user data stored in the persistent storage will be deleted. • Go to the contents and find the section of the instruction manual that contains the explanations regarding the current problem, and follow the procedure once again. • If the problem still cannot be solved, please contact your nearest Samsung authorized service center or 0845 SAMSUNG (7267864). • Make sure that the disc is not dirty or scratched. • Clean the disc. • Check the connection between the TV and the HDMI jack of the Blu-ray Disc Player. • Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution. • If random noise appears on the screen, it means that TV does not support HDCP (High-bandwidth Digital Content Protection). M  When the factory default settings are restored, all the user data stored in the persistent storage will be deleted. English _63

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English
_63
●
TROUBLESHOOTING
PROBLEM
SOLUTION
Forgot password
•
Press the
$
button (in front panel) for more than 5 seconds with no disc
inside. All settings including the password
will revert to the factory
settings. Don't use this unless absolutely necessary.
•
When the factory default settings are restored, all the user data stored in
the persistent storage will be deleted.
If you experience other problems.
•
Go to the contents and find the section of the instruction manual that
contains the explanations regarding the current problem, and follow the
procedure once again.
•
If the problem still cannot be solved, please contact your nearest Samsung
authorized service center or 0845 SAMSUNG (7267864).
The picture is noisy or distorted
•
Make sure that the disc is not dirty or scratched.
•
Clean the disc.
No HDMI output.
•
Check the connection between the TV and the HDMI jack of the Blu-ray Disc
Player.
•
Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input
resolution.
Abnormal HDMI output screen.
•
If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
When the factory default settings are restored, all the user data stored in the persistent storage will be deleted.
M