Samsung CLX 6210FX User Manual (ENGLISH) - Page 78

Understanding display messages, MESSAGE, MEANING, SUGGESTED, SOLUTIONS

Page 78 highlights

UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. • If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service. • Some messages may not appear in the display depending on options or models. • xxx indicates the media type. • yyy indicates the tray. MESSAGE [COMM. Error] [Incompatible] [Line Error] [No Answer] [Stop Pressed] [yyy] Paper Empty [yyy] Paper Mismatch [yyy] Cassette Out Adjusting... Registration Authentication Failure MEANING SUGGESTED SOLUTIONS The machine has a communication problem. Ask the sender to try again. The machine has received a fax from which is registered as a junk fax. The received fax data will be deleted. Reconfirm junk fax setup. See page 56 Your machine cannot connect with the receiving fax machine or has lost contact because of a problem with the phone line. Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM mode on. See page 56. The receiving fax machine has not answered after several redial attempts. Try again. Make sure that the receiving machine is operational. Stop/Clear has been pressed during an operation. Try again. There is no paper in the tray. Load paper in the tray. The paper size specified in the printer properties does not match the paper you are loading. Load the correct paper in the tray. The tray cassette is not properly closed. To close the tray, lower the rear edge, align it with the slot, and slide it into the printer. The machine is adjusting the color registration Wait a few minutes. The ID or password you entered is incorrect. Enter the correct ID or password. 78 _Troubleshooting MESSAGE Cancel? W Yes X Connection Error MEANING Your machine's memory has become full while trying to store an original into memory. Connection with the SMTP server failed. SUGGESTED SOLUTIONS To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available. Check the server settings and the network cable. Connection Failed DADF Cover Open Error Data Read Fail Check USB Mem. Data Write Fail Check USB Mem. Document Jam Door Open/Check Transfer Belt Duplex Jam 0 Check Inside Duplex Jam 1 Open/Close Door Enter Again File Access Denied File Format Not Supported The protocol you have entered is not supported or server port is wrong. Check the protocol or server port. The DADF cover is Close the DADF cover not securely latched. until it locks into place. Time expired while reading data. Try again. Storing to the USB memory failed. Check the available USB memory space. The loaded original has jammed in the DADF (or ADF). Clear the jam. See page 71. The front cover is not Close the cover until it securely latched. locks into place. Paper has jammed during duplex printing. This is applicable only to machines with this feature. Clear the jam. See page 73. Paper has jammed during duplex printing. This is applicable only to machines with this feature. Clear the jam. See page 73. You entered an unavailable item. Enter the correct item again. Login to the network server was successful. However, access to the file on the network server was denied. Change the server settings. The selected file format is not supported. Use the correct file format.

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78 _
Troubleshooting
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
xxx indicates the media type.
yyy indicates the tray.
If the message is not in the table, cycle the power and try the
printing job again. If the problem persists, call for service.
Some messages may not appear in the display depending on
options or models.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS
[COMM. Error]
The machine has a
communication
problem.
Ask the sender to try
again.
[Incompatible]
The machine has
received a fax from
which is registered as
a junk fax.
The received fax data
will be deleted.
Reconfirm junk fax
setup. See page 56
[Line Error]
Your machine cannot
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
Try again. If the problem
persists, wait an hour or
so for the line to clear
and try again.
Or, turn the ECM mode
on. See page 56.
[No Answer]
The receiving fax
machine has not
answered after
several redial
attempts.
Try again. Make sure
that the receiving
machine is operational.
[Stop Pressed]
Stop/Clear
has been
pressed during an
operation.
Try again.
[yyy]
Paper Empty
There is no paper in
the tray.
Load paper in the tray.
[yyy]
Paper Mismatch
The paper size
specified in the printer
properties does not
match the paper you
are loading.
Load the correct paper in
the tray.
[yyy]
Cassette Out
The tray cassette is
not properly closed.
To close the tray, lower
the rear edge, align it
with the slot, and slide it
into the printer.
Adjusting...
Registration
The machine is
adjusting the color
registration
Wait a few minutes.
Authentication
Failure
The ID or password
you entered is
incorrect.
Enter the correct ID or
password.
Cancel?
Yes
Your machine’s
memory has become
full while trying to
store an original into
memory.
To cancel the fax job,
press the
OK
button to
accept
Yes
.
If you want to send those
pages that have been
successfully stored,
press the
OK
button to
accept
No
. You should
send the remaining
pages later, when
memory is available.
Connection Error
Connection with the
SMTP server failed.
Check the server
settings and the network
cable.
Connection Failed
The protocol you have
entered is not
supported or server
port is wrong.
Check the protocol or
server port.
DADF Cover
Open Error
The DADF cover is
not securely latched.
Close the DADF cover
until it locks into place.
Data Read Fail
Check USB Mem.
Time expired while
reading data.
Try again.
Data Write Fail
Check USB Mem.
Storing to the USB
memory failed.
Check the available USB
memory space.
Document Jam
The loaded original
has jammed in the
DADF (or ADF).
Clear the jam. See page
71.
Door Open/Check
Transfer Belt
The front cover is not
securely latched.
Close the cover until it
locks into place.
Duplex Jam 0
Check Inside
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Clear the jam.
See page 73.
Duplex Jam 1
Open/Close Door
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Clear the jam.
See page 73.
Enter Again
You entered an
unavailable item.
Enter the correct item
again.
File Access
Denied
Login to the network
server was
successful. However,
access to the file on
the network server
was denied.
Change the server
settings.
File Format
Not Supported
The selected file
format is not
supported.
Use the correct file
format.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS