Samsung EC-ES15 User Manual - Page 79

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Before contacting a service centre The flash does not fire åFlash off mode has been selected à Dis-engage flash off mode åThe camera mode can't use the flash à Refer to the FLASH instruction (p.29) Incorrect date and time is displayed å The date and time have been set incorrectly or the camera has adopted the default settings ÃReset the date and time correctly The camera buttons do not operate åCamera malfunction à Remove/re-insert battery and switch the camera on A card error has occurred while the memory card is in the camera. åIncorrect memory card format à Re-format the memory card The images don't play back åIncorrect file name (Violation of DCF format) à Do not change the image file name Colour of image is different to the original scene åWhite balance or effect setting is incorrect à Select appropriate White balance and effect Images are too bright åExposure is excessive à Reset exposure compensation 78 No image on external monitor å The external monitor has not been connected properly with the camera à Check the connection cables åThere are incorrect files in the memory card à Insert a memory card that has correct files When using the PC's explorer, the [Removable Disk] file does not show åCable connection is incorrect à Check the connection åThe camera is off à Turn the camera on å The operating system is not Windows 2000, XP, Vista / Mac OS 10.3. Alternatively the PC does not support USB à Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports USB A part of the LCD screen does not occasionally turn on or a spot appears. åAlthough the LCD screen is manufactured with high precision technology, the precision pixels are not occasionally lighted or the red, white and blue spots appear. ĺ This phenomenon does not affect the quality of the recorded image and it is not a malfunction. A vertical line appears on the LCD screen when taking a picture of a bright object. åIf a subject is exposing bright lights, a gray, black, red or purple vertical line may appear. ĺ This is a phenomenon called smear and it does not affect the quality of the recorded image. This is not a malfunction.

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78
Before contacting a service centre
The flash does not fire
±
Flash off mode has been selected
´
Dis-engage flash off mode
±
The camera mode can't use the flash
´
Refer to the FLASH instruction (p.29)
Incorrect date and time is displayed
±
The date and time have been set incorrectly or the camera has
adopted the default settings
´
Reset the date and time correctly
The camera buttons do not operate
±
Camera malfunction
´
Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
±
Incorrect memory card format
´
Re-format the memory card
The images don't play back
±
Incorrect file name (Violation of DCF format)
´
Do not change the image file name
Colour of image is different to the original scene
±
White balance or effect setting is incorrect
´
Select appropriate White balance and effect
Images are too bright
±
Exposure is excessive
´
Reset exposure compensation
No image on external monitor
±
The external monitor has not been connected properly with
the camera
´
Check the connection cables
±
There are incorrect files in the memory card
´
Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
±
Cable connection is incorrect
´
Check the connection
±
The camera is off
´
Turn the camera on
±
The operating system is not Windows 2000, XP, Vista / Mac OS
10.3. Alternatively the PC does not support USB
´
Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that
supports USB
A part of the LCD screen does not occasionally turn on or a spot appears.
±
Although the LCD screen is manufactured with high precision
technology, the precision pixels are not occasionally lighted or the
red, white and blue spots appear.
This phenomenon does not affect the quality of the recorded
image and it is not a malfunction.
A vertical line appears on the LCD screen when taking a picture of a
bright object.
±
If a subject is exposing bright lights, a gray, black, red or purple
vertical line may appear.
This is a phenomenon called smear and it does not affect the
quality of the recorded image. This is not a malfunction.