Samsung Galaxy Note User Manual - Page 15

Activate Your Phone

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Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to charge and connect your phone. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. ● If you purchased your phone at a Sprint Store, it is probably activated and ready to use. ● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically.  When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. ● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you are swapping phones), you can activate on your computer online or directly on your phone.  Activate on your computer: • Go to sprint.com/activate and complete the online instructions to activate your phone.  Activate on your phone: • Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. • Tap Activate to override auto-activation and start the manual activation wizard. • Follow the onscreen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. Note: If you are having any difficulty with activation, visit sprint.com/support. Get Started 3

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Get Started
3
Note
: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer
speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to
charge and connect your phone.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
●
If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●
If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a
Hands Free Activation
screen, which may be followed by a
PRL Update
screen and a
Firmware Update
screen.
Follow the onscreen instructions to continue.
●
If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer
:
•
Go to
sprint.com/activate
and complete the online instructions to activate your phone.
Activate on your phone
:
•
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•
Tap
Activate
to override auto-activation and start the manual activation wizard.
•
Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support
for
assistance. If you do not have access to the Internet, call Sprint Customer Service at
1-888-211-4727
from another phone.
Tip
: Do not press the
Power
key while the phone is being activated. Pressing the
Power
key cancels the
activation process.
Note
: If you are having any difficulty with activation, visit
sprint.com/support
.