Samsung HLP5085W User Manual (ENGLISH) - Page 47

Troubleshooting, Replacing the Lamp, Possible Solution, Problem - dlp

Page 47 highlights

Appendix Troubleshooting If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center. Problem Poor picture quality. Poor sound quality. No picture or sound. No color, wrong colors or tints. Picture rolls vertically. The TV operates erratically. Your remote control does not operate your TV. The TV won't switch on. Possible Solution Try another channel. Adjust the antenna. Check all wire connections. Try another channel. Adjust the antenna. Make sure the MUTE button is off. Try another channel. Press the SOURCE button. Make sure the TV is plugged in. Check the antenna connections. Make sure the program is broadcasted in color. Adjust the picture settings. Adjust the antenna. Check all wire connections. If you are using a VCR, check the tracking. Unplug the TV for 30 seconds, then try operating it again. Press the MODE button to put your remote control into TV mode. Make sure the remote has batteries. Make sure the wall outlet is working. Make sure the remote has batteries. • The display panel used for the DLP Projection TV is composed of many tiny pixels. These pixels may occasionally appear on the screen, but it is not a defect of the unit. English - 92 Replacing the Lamp • Why do I need to replace the lamp? The lamp used in a projection TV has a limited lifespan. For the best screen quality it needs to be replaced periodically. After replacing the lamp, the screen quality will be bright and clear as new. • Check before lamp replacement 1. The lamp must be the same code number and type. 2. The lamp type is indicated on the right side of the TV. It is also indicated on the lamp case. 3. After checking the code number for the lamp, give the code number to the store where you purchased the TV or to a Samsung Service center. • Caution 1. Replace with the correct code numbered lamp to avoid damage to the TV. 2. Turn the power off and wait for 30 minutes before replacing the lamp as it will be hot. 3. Do not touch the glass part of the lamp with your bare hands nor insert any foreign object inside the cover as it may cause poor screen quality, electric shock or fire. 4. Do not place the old lamp near flammable objects or within the reach of children. English - 93

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Replacing the Lamp
Why do I need to replace the lamp?
The lamp used in a projection TV has a limited lifespan. For the best screen quality it needs to
be replaced periodically. After replacing the lamp, the screen quality will be bright and clear
as new.
Check before lamp replacement
1.
The lamp must be the same code number and type.
2.
The lamp type is indicated on the right side of the TV. It is also indicated on the lamp case.
3.
After checking the code number for the lamp, give the code number to the store where you
purchased the TV or to a Samsung Service center.
• Caution
1.
Replace with the correct code numbered lamp to avoid damage to the TV.
2.
Turn the power off and wait for 30 minutes before replacing the lamp as it will be hot.
3.
Do not touch the glass part of the lamp with your bare hands nor insert any foreign object
inside the cover as it may cause poor screen quality, electric shock or fire.
4.
Do not place the old lamp near flammable objects or within the reach of children.
English - 93
Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of
these troubleshooting tips apply, then call your nearest Samsung authorized service center.
English - 92
Appendix
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Make sure the MUTE button is off.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcasted in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try operating it
again.
Press the MODE button to put your remote control
into TV mode.
Make sure the remote has batteries.
Make sure the wall outlet is working.
Make sure the remote has batteries.
The display panel used for the DLP Projection TV is composed of many tiny pixels.
These pixels may occasionally appear on the screen, but it is not a defect of the unit.
Problem
Poor picture quality.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won’t switch on.